CVE-2021-36100 – Authenticated remote code execution
https://notcve.org/view.php?id=CVE-2021-36100
Specially crafted string in OTRS system configuration can allow the execution of any system command. Una cadena especialmente diseñada en la configuración del sistema OTRS puede permitir la ejecución de cualquier comando del sistema • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2022-03 • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') •
CVE-2021-36092 – XSS attack using special link in email
https://notcve.org/view.php?id=CVE-2021-36092
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Es posible crear un correo electrónico que contenga un enlace especialmente diseñado y que pueda ser usado para llevar a cabo un ataque de tipo XSS. Este problema afecta a: OTRS AG ((OTRS)) Community Edition: versión 6.0.x versión 6.0.1 y versiones posteriores. • https://otrs.com/release-notes/otrs-security-advisory-2021-15 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •
CVE-2021-21440 – Support Bundle includes S/Mime and PGP keys
https://notcve.org/view.php?id=CVE-2021-21440
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Unos Paquetes de Soporte Generados contienen claves privadas S/MIME y PGP si la carpeta que los contiene no está oculta. Este problema afecta a: OTRS AG ((OTRS)) Community Edition versión 6.0.x versión 6.0.1 y versiones posteriores. • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2021-10 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
CVE-2021-21439 – Possible DoS attack using a special crafted URL in email body
https://notcve.org/view.php?id=CVE-2021-21439
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. El ataque de DoS puede ser llevado a cabo cuando un correo electrónico contiene una URL especialmente diseñada en el cuerpo. • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2021-09 • CWE-754: Improper Check for Unusual or Exceptional Conditions CWE-755: Improper Handling of Exceptional Conditions •
CVE-2021-21435 – Information exposure in PDF export
https://notcve.org/view.php?id=CVE-2021-21435
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. Los campos del Article Bcc y la información personal del agente son mostradas cuando el cliente imprime el ticket (PDF) por medio de una interfaz externa. Este problema afecta a: OTRS AG OTRS versiones 7.0.x versión 7.0.23 y versiones anteriores; versiones 8.0.x versión 8.0.10 y versiones anteriores • https://otrs.com/release-notes/otrs-security-advisory-2021-02 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •