CVE-2009-5055
Severity Score
3.5
*CVSS v2
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
1
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Open Ticket Request System (OTRS) anteriores a v2.4.4 permite el acceso a las subcadenas básicas de un dígito simple del valor CustomerID, que permite a usuarios remotos autenticados eludir las restricciones de acceso previsto en circunstancias oportunistas visualizando un ticket, como se demuestra mediante el aprovechamiento de la cuenta CustomerID 12 para leer tickets que deben estar disponibles sólo para los CustomerID 1 o 2.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2011-03-18 CVE Reserved
- 2011-03-18 CVE Published
- 2024-09-16 CVE Updated
- 2024-09-16 First Exploit
- 2024-09-17 EPSS Updated
- ---------- Exploited in Wild
- ---------- KEV Due Date
CWE
- CWE-264: Permissions, Privileges, and Access Controls
CAPEC
References (2)
| URL | Tag | Source |
|---|---|---|
| http://bugs.otrs.org/show_bug.cgi?id=4105 | X_refsource_confirm |
| URL | Date | SRC |
|---|---|---|
| http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 | 2024-09-16 |
| URL | Date | SRC |
|---|
| URL | Date | SRC |
|---|
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | <= 2.4.3 Search vendor "Otrs" for product "Otrs" and version " <= 2.4.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta7 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta8 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.0 Search vendor "Otrs" for product "Otrs" and version "1.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.1 Search vendor "Otrs" for product "Otrs" and version "1.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.2 Search vendor "Otrs" for product "Otrs" and version "1.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1 Search vendor "Otrs" for product "Otrs" and version "1.1" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.0 Search vendor "Otrs" for product "Otrs" and version "1.1.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.0 Search vendor "Otrs" for product "Otrs" and version "1.1.0" | rc2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.1 Search vendor "Otrs" for product "Otrs" and version "1.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.2 Search vendor "Otrs" for product "Otrs" and version "1.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.3 Search vendor "Otrs" for product "Otrs" and version "1.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.4 Search vendor "Otrs" for product "Otrs" and version "1.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.1 Search vendor "Otrs" for product "Otrs" and version "1.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.2 Search vendor "Otrs" for product "Otrs" and version "1.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.3 Search vendor "Otrs" for product "Otrs" and version "1.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.4 Search vendor "Otrs" for product "Otrs" and version "1.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.1 Search vendor "Otrs" for product "Otrs" and version "1.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.2 Search vendor "Otrs" for product "Otrs" and version "1.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.3 Search vendor "Otrs" for product "Otrs" and version "1.3.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.1 Search vendor "Otrs" for product "Otrs" and version "2.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.2 Search vendor "Otrs" for product "Otrs" and version "2.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.3 Search vendor "Otrs" for product "Otrs" and version "2.0.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.4 Search vendor "Otrs" for product "Otrs" and version "2.0.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.5 Search vendor "Otrs" for product "Otrs" and version "2.0.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.0 Search vendor "Otrs" for product "Otrs" and version "2.1.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.0 Search vendor "Otrs" for product "Otrs" and version "2.1.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.1 Search vendor "Otrs" for product "Otrs" and version "2.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.2 Search vendor "Otrs" for product "Otrs" and version "2.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.3 Search vendor "Otrs" for product "Otrs" and version "2.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.4 Search vendor "Otrs" for product "Otrs" and version "2.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.5 Search vendor "Otrs" for product "Otrs" and version "2.1.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.6 Search vendor "Otrs" for product "Otrs" and version "2.1.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.7 Search vendor "Otrs" for product "Otrs" and version "2.1.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.8 Search vendor "Otrs" for product "Otrs" and version "2.1.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.9 Search vendor "Otrs" for product "Otrs" and version "2.1.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.1 Search vendor "Otrs" for product "Otrs" and version "2.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.2 Search vendor "Otrs" for product "Otrs" and version "2.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.3 Search vendor "Otrs" for product "Otrs" and version "2.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.4 Search vendor "Otrs" for product "Otrs" and version "2.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.5 Search vendor "Otrs" for product "Otrs" and version "2.2.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.6 Search vendor "Otrs" for product "Otrs" and version "2.2.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.7 Search vendor "Otrs" for product "Otrs" and version "2.2.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.8 Search vendor "Otrs" for product "Otrs" and version "2.2.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.9 Search vendor "Otrs" for product "Otrs" and version "2.2.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.1 Search vendor "Otrs" for product "Otrs" and version "2.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.2 Search vendor "Otrs" for product "Otrs" and version "2.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.3 Search vendor "Otrs" for product "Otrs" and version "2.3.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.4 Search vendor "Otrs" for product "Otrs" and version "2.3.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.5 Search vendor "Otrs" for product "Otrs" and version "2.3.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.6 Search vendor "Otrs" for product "Otrs" and version "2.3.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.1 Search vendor "Otrs" for product "Otrs" and version "2.4.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.2 Search vendor "Otrs" for product "Otrs" and version "2.4.2" | - |
Affected
| ||||||