CVE-2010-4761
Severity Score
4.0
*CVSS v2
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
0
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
El cuadro de diálogo de interfaz de cliente de impresión de tickets en Open Ticket Request System (OTRS) anterior a v3.0.0-beta3 no restringe de forma correcta los datos visibles del cliente, lo que permite a usuarios remotos autenticados obtener información sensible de los campos (1) responsible, (2) owner, (3) accounted time, (4) pending until, y (5) lock mediante la lectura de este cuadro de diálogo.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2011-03-18 CVE Reserved
- 2011-03-18 CVE Published
- 2024-09-16 CVE Updated
- 2024-09-17 EPSS Updated
- ---------- Exploited in Wild
- ---------- KEV Due Date
- ---------- First Exploit
CWE
- CWE-264: Permissions, Privileges, and Access Controls
CAPEC
References (2)
| URL | Tag | Source |
|---|---|---|
| http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 | X_refsource_confirm |
| URL | Date | SRC |
|---|
| URL | Date | SRC |
|---|---|---|
| http://bugs.otrs.org/show_bug.cgi?id=5875 | 2011-03-22 |
| URL | Date | SRC |
|---|
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | <= 3.0.0 Search vendor "Otrs" for product "Otrs" and version " <= 3.0.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta7 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta8 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.0 Search vendor "Otrs" for product "Otrs" and version "1.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.1 Search vendor "Otrs" for product "Otrs" and version "1.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.2 Search vendor "Otrs" for product "Otrs" and version "1.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1 Search vendor "Otrs" for product "Otrs" and version "1.1" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.0 Search vendor "Otrs" for product "Otrs" and version "1.1.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.0 Search vendor "Otrs" for product "Otrs" and version "1.1.0" | rc2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.1 Search vendor "Otrs" for product "Otrs" and version "1.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.2 Search vendor "Otrs" for product "Otrs" and version "1.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.3 Search vendor "Otrs" for product "Otrs" and version "1.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.4 Search vendor "Otrs" for product "Otrs" and version "1.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.1 Search vendor "Otrs" for product "Otrs" and version "1.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.2 Search vendor "Otrs" for product "Otrs" and version "1.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.3 Search vendor "Otrs" for product "Otrs" and version "1.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.4 Search vendor "Otrs" for product "Otrs" and version "1.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.1 Search vendor "Otrs" for product "Otrs" and version "1.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.2 Search vendor "Otrs" for product "Otrs" and version "1.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.3 Search vendor "Otrs" for product "Otrs" and version "1.3.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.1 Search vendor "Otrs" for product "Otrs" and version "2.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.2 Search vendor "Otrs" for product "Otrs" and version "2.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.3 Search vendor "Otrs" for product "Otrs" and version "2.0.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.4 Search vendor "Otrs" for product "Otrs" and version "2.0.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.5 Search vendor "Otrs" for product "Otrs" and version "2.0.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.0 Search vendor "Otrs" for product "Otrs" and version "2.1.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.0 Search vendor "Otrs" for product "Otrs" and version "2.1.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.1 Search vendor "Otrs" for product "Otrs" and version "2.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.2 Search vendor "Otrs" for product "Otrs" and version "2.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.3 Search vendor "Otrs" for product "Otrs" and version "2.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.4 Search vendor "Otrs" for product "Otrs" and version "2.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.5 Search vendor "Otrs" for product "Otrs" and version "2.1.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.6 Search vendor "Otrs" for product "Otrs" and version "2.1.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.7 Search vendor "Otrs" for product "Otrs" and version "2.1.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.8 Search vendor "Otrs" for product "Otrs" and version "2.1.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.9 Search vendor "Otrs" for product "Otrs" and version "2.1.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.1 Search vendor "Otrs" for product "Otrs" and version "2.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.2 Search vendor "Otrs" for product "Otrs" and version "2.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.3 Search vendor "Otrs" for product "Otrs" and version "2.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.4 Search vendor "Otrs" for product "Otrs" and version "2.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.5 Search vendor "Otrs" for product "Otrs" and version "2.2.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.6 Search vendor "Otrs" for product "Otrs" and version "2.2.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.7 Search vendor "Otrs" for product "Otrs" and version "2.2.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.8 Search vendor "Otrs" for product "Otrs" and version "2.2.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.9 Search vendor "Otrs" for product "Otrs" and version "2.2.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.1 Search vendor "Otrs" for product "Otrs" and version "2.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.2 Search vendor "Otrs" for product "Otrs" and version "2.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.3 Search vendor "Otrs" for product "Otrs" and version "2.3.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.4 Search vendor "Otrs" for product "Otrs" and version "2.3.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.5 Search vendor "Otrs" for product "Otrs" and version "2.3.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.6 Search vendor "Otrs" for product "Otrs" and version "2.3.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.1 Search vendor "Otrs" for product "Otrs" and version "2.4.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.2 Search vendor "Otrs" for product "Otrs" and version "2.4.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.3 Search vendor "Otrs" for product "Otrs" and version "2.4.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.4 Search vendor "Otrs" for product "Otrs" and version "2.4.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.5 Search vendor "Otrs" for product "Otrs" and version "2.4.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.6 Search vendor "Otrs" for product "Otrs" and version "2.4.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.7 Search vendor "Otrs" for product "Otrs" and version "2.4.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.8 Search vendor "Otrs" for product "Otrs" and version "2.4.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.9 Search vendor "Otrs" for product "Otrs" and version "2.4.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.10 Search vendor "Otrs" for product "Otrs" and version "2.4.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.0.0 Search vendor "Otrs" for product "Otrs" and version "3.0.0" | beta1 |
Affected
| ||||||