CVE-2010-4763
Severity Score
6.5
*CVSS v2
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
1
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
La configuración ACL-customer-status Ticket Type en Open Ticket Request System (OTRS) anteriores a v3.0.0-beta1 no restringe las opciones del ticket después de una recarga de AJAX, lo que permite a usuarios remotos autenticados eludir las restricciones destinadas ACL en las selecciones (1) Status, (2) Service, y (3) Qeue.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2011-03-18 CVE Reserved
- 2011-03-18 CVE Published
- 2024-09-16 CVE Updated
- 2024-09-16 First Exploit
- 2024-09-17 EPSS Updated
- ---------- Exploited in Wild
- ---------- KEV Due Date
CWE
- CWE-264: Permissions, Privileges, and Access Controls
CAPEC
References (2)
| URL | Tag | Source |
|---|---|---|
| http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 | X_refsource_confirm |
| URL | Date | SRC |
|---|---|---|
| http://bugs.otrs.org/show_bug.cgi?id=4399 | 2024-09-16 |
| URL | Date | SRC |
|---|
| URL | Date | SRC |
|---|
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | <= 2.4.10 Search vendor "Otrs" for product "Otrs" and version " <= 2.4.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta7 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 0.5 Search vendor "Otrs" for product "Otrs" and version "0.5" | beta8 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0 Search vendor "Otrs" for product "Otrs" and version "1.0" | rc3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.0 Search vendor "Otrs" for product "Otrs" and version "1.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.1 Search vendor "Otrs" for product "Otrs" and version "1.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.0.2 Search vendor "Otrs" for product "Otrs" and version "1.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1 Search vendor "Otrs" for product "Otrs" and version "1.1" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.0 Search vendor "Otrs" for product "Otrs" and version "1.1.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.0 Search vendor "Otrs" for product "Otrs" and version "1.1.0" | rc2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.1 Search vendor "Otrs" for product "Otrs" and version "1.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.2 Search vendor "Otrs" for product "Otrs" and version "1.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.3 Search vendor "Otrs" for product "Otrs" and version "1.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.1.4 Search vendor "Otrs" for product "Otrs" and version "1.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.0 Search vendor "Otrs" for product "Otrs" and version "1.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.1 Search vendor "Otrs" for product "Otrs" and version "1.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.2 Search vendor "Otrs" for product "Otrs" and version "1.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.3 Search vendor "Otrs" for product "Otrs" and version "1.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.2.4 Search vendor "Otrs" for product "Otrs" and version "1.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.0 Search vendor "Otrs" for product "Otrs" and version "1.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.1 Search vendor "Otrs" for product "Otrs" and version "1.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.2 Search vendor "Otrs" for product "Otrs" and version "1.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 1.3.3 Search vendor "Otrs" for product "Otrs" and version "1.3.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.0 Search vendor "Otrs" for product "Otrs" and version "2.0.0" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.1 Search vendor "Otrs" for product "Otrs" and version "2.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.2 Search vendor "Otrs" for product "Otrs" and version "2.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.3 Search vendor "Otrs" for product "Otrs" and version "2.0.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.4 Search vendor "Otrs" for product "Otrs" and version "2.0.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.0.5 Search vendor "Otrs" for product "Otrs" and version "2.0.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.0 Search vendor "Otrs" for product "Otrs" and version "2.1.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.0 Search vendor "Otrs" for product "Otrs" and version "2.1.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.1 Search vendor "Otrs" for product "Otrs" and version "2.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.2 Search vendor "Otrs" for product "Otrs" and version "2.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.3 Search vendor "Otrs" for product "Otrs" and version "2.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.4 Search vendor "Otrs" for product "Otrs" and version "2.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.5 Search vendor "Otrs" for product "Otrs" and version "2.1.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.6 Search vendor "Otrs" for product "Otrs" and version "2.1.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.7 Search vendor "Otrs" for product "Otrs" and version "2.1.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.8 Search vendor "Otrs" for product "Otrs" and version "2.1.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.1.9 Search vendor "Otrs" for product "Otrs" and version "2.1.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.0 Search vendor "Otrs" for product "Otrs" and version "2.2.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.1 Search vendor "Otrs" for product "Otrs" and version "2.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.2 Search vendor "Otrs" for product "Otrs" and version "2.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.3 Search vendor "Otrs" for product "Otrs" and version "2.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.4 Search vendor "Otrs" for product "Otrs" and version "2.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.5 Search vendor "Otrs" for product "Otrs" and version "2.2.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.6 Search vendor "Otrs" for product "Otrs" and version "2.2.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.7 Search vendor "Otrs" for product "Otrs" and version "2.2.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.8 Search vendor "Otrs" for product "Otrs" and version "2.2.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.2.9 Search vendor "Otrs" for product "Otrs" and version "2.2.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.0 Search vendor "Otrs" for product "Otrs" and version "2.3.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.1 Search vendor "Otrs" for product "Otrs" and version "2.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.2 Search vendor "Otrs" for product "Otrs" and version "2.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.3 Search vendor "Otrs" for product "Otrs" and version "2.3.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.4 Search vendor "Otrs" for product "Otrs" and version "2.3.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.5 Search vendor "Otrs" for product "Otrs" and version "2.3.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.3.6 Search vendor "Otrs" for product "Otrs" and version "2.3.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.0 Search vendor "Otrs" for product "Otrs" and version "2.4.0" | beta6 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.1 Search vendor "Otrs" for product "Otrs" and version "2.4.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.2 Search vendor "Otrs" for product "Otrs" and version "2.4.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.3 Search vendor "Otrs" for product "Otrs" and version "2.4.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.4 Search vendor "Otrs" for product "Otrs" and version "2.4.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.5 Search vendor "Otrs" for product "Otrs" and version "2.4.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.6 Search vendor "Otrs" for product "Otrs" and version "2.4.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.7 Search vendor "Otrs" for product "Otrs" and version "2.4.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.8 Search vendor "Otrs" for product "Otrs" and version "2.4.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 2.4.9 Search vendor "Otrs" for product "Otrs" and version "2.4.9" | - |
Affected
| ||||||