CVE-2013-3551

Severity Score

6.5

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

*SSVC

Descriptions

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

El archivo Kernel/Modules/AgentTicketPhone.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.20, versiones 3.1.x anteriores a 3.1.16, y versiones 3.2.x anteriores a 3.2.7, y OTRS ITSM versiones 3.0.x anteriores a 3.0.8, versiones 3.1.x anteriores a 3.1.9, y versiones 3.2.x anteriores a 3.2.5, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesión de agente válido, leer tickets restringidos por medio de una URL diseñada que implica el mecanismo de división de tickets.

*Credits: N/A

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

Attack Vector

Network

Attack Complexity

Low

Authentication

Single

Confidentiality

Partial

Integrity

None

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:-

Exploitation

Automatable

Tech. Impact

* Organization's Worst-case Scenario

Timeline

2013-05-16 CVE Reserved
2013-05-29 CVE Published
2023-05-08 EPSS Updated
2024-08-06 CVE Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-200: Exposure of Sensitive Information to an Unauthorized Actor

CAPEC

References (2)

URL	Tag	Source
http://advisories.mageia.org/MGASA-2013-0196.html	Third Party Advisory
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551	Issue Tracking

URL	Date	SRC

URL	Date	SRC

URL	Date	SRC

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 3.0.0 < 3.0.20 Search vendor "Otrs" for product "Otrs" and version " >= 3.0.0 < 3.0.20"		-		Affected
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 3.1.0 < 3.1.16 Search vendor "Otrs" for product "Otrs" and version " >= 3.1.0 < 3.1.16"		-		Affected
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 3.2.0 < 3.2.7 Search vendor "Otrs" for product "Otrs" and version " >= 3.2.0 < 3.2.7"		-		Affected
Otrs Search vendor "Otrs"		Otrs Itsm Search vendor "Otrs" for product "Otrs Itsm"				>= 3.0.0 < 3.0.8 Search vendor "Otrs" for product "Otrs Itsm" and version " >= 3.0.0 < 3.0.8"		-		Affected
Otrs Search vendor "Otrs"		Otrs Itsm Search vendor "Otrs" for product "Otrs Itsm"				>= 3.1.0 < 3.1.9 Search vendor "Otrs" for product "Otrs Itsm" and version " >= 3.1.0 < 3.1.9"		-		Affected
Otrs Search vendor "Otrs"		Otrs Itsm Search vendor "Otrs" for product "Otrs Itsm"				>= 3.2.0 < 3.2.5 Search vendor "Otrs" for product "Otrs Itsm" and version " >= 3.2.0 < 3.2.5"		-		Affected