CVE-2013-4717

Severity Score

8.8

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

*SSVC

Descriptions

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Múltiples vulnerabilidades de inyección SQL en Open Ticket Request System (OTRS) Help Desk versiones 3.0.x anteriores a 3.0.22, 3.1.x anteriores a 3.1.18, y 3.2.x anteriores a 3.2.9, permiten a usuarios remotos autenticados ejecutar comandos SQL arbitrarios por medio de vectores no especificados relacionados con los archivos Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm y Kernel/System/TicketSearch.pm

*Credits: N/A

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

High

Attack Vector

Network

Attack Complexity

Low

Authentication

Single

Confidentiality

Partial

Integrity

Partial

Availability

Partial

* Common Vulnerability Scoring System

SSVC

Decision:-

Exploitation

Automatable

Tech. Impact

* Organization's Worst-case Scenario

Timeline

2013-06-27 CVE Reserved
2013-08-05 CVE Published
2023-03-08 EPSS Updated
2024-08-06 CVE Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

CAPEC

References (1)

URL	Tag	Source

URL	Date	SRC

URL	Date	SRC
https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05	2021-08-17

URL	Date	SRC

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 3.0.0 <= 3.0.21 Search vendor "Otrs" for product "Otrs" and version " >= 3.0.0 <= 3.0.21"		-		Affected
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 3.1.0 <= 3.1.17 Search vendor "Otrs" for product "Otrs" and version " >= 3.1.0 <= 3.1.17"		-		Affected
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 3.2.0 <= 3.2.8 Search vendor "Otrs" for product "Otrs" and version " >= 3.2.0 <= 3.2.8"		-		Affected
Otrs Search vendor "Otrs"		Otrs Itsm Search vendor "Otrs" for product "Otrs Itsm"				>= 3.0.0 <= 3.0.8 Search vendor "Otrs" for product "Otrs Itsm" and version " >= 3.0.0 <= 3.0.8"		-		Affected
Otrs Search vendor "Otrs"		Otrs Itsm Search vendor "Otrs" for product "Otrs Itsm"				>= 3.1.0 <= 3.1.9 Search vendor "Otrs" for product "Otrs Itsm" and version " >= 3.1.0 <= 3.1.9"		-		Affected
Otrs Search vendor "Otrs"		Otrs Itsm Search vendor "Otrs" for product "Otrs Itsm"				>= 3.2.0 <= 3.2.6 Search vendor "Otrs" for product "Otrs Itsm" and version " >= 3.2.0 <= 3.2.6"		-		Affected