CVE-2014-1694
Debian Security Advisory 2867-1
Severity Score
8.8
*CVSS v3
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
3
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
Múltiples vulnerabilidades de CSRF en (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm y (4) CustomerTicketZoom.pm en Kernel/Modules/ en Open Ticket Request System (OTRS) 3.1.x anterior a 3.1.19, 3.2.x anterior a 3.2.14 y 3.3.x anterior a 3.3.4 permite a atacantes remotos secuestrar la auntenticación de usuarios arbitrarios para solicitudes que (5) crean tickets o (6) envían seguimientos a tickets existentes.
Several vulnerabilities were discovered in otrs2, the Open Ticket Request System.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2014-01-29 CVE Reserved
- 2014-02-04 CVE Published
- 2024-08-06 CVE Updated
- 2024-08-06 First Exploit
- 2025-03-30 EPSS Updated
- ---------- Exploited in Wild
- ---------- KEV Due Date
CWE
- CWE-352: Cross-Site Request Forgery (CSRF)
CAPEC
References (12)
| URL | Tag | Source |
|---|---|---|
| http://bugs.otrs.org/show_bug.cgi?id=10099 | X_refsource_confirm | |
| http://osvdb.org/102632 | Vdb Entry | |
| http://www.openwall.com/lists/oss-security/2014/01/29/15 | Mailing List |
|
| http://www.openwall.com/lists/oss-security/2014/01/29/7 | Mailing List |
|
| https://www.otrs.com/release-notes-otrs-help-desk-3-3-4 | X_refsource_confirm |
| URL | Date | SRC |
|---|---|---|
| https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface | 2014-03-06 |
| URL | Date | SRC |
|---|---|---|
| http://secunia.com/advisories/56644 | 2014-03-06 | |
| http://secunia.com/advisories/56655 | 2014-03-06 | |
| http://www.debian.org/security/2014/dsa-2867 | 2014-03-06 |
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.1 Search vendor "Otrs" for product "Otrs" and version "3.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.2 Search vendor "Otrs" for product "Otrs" and version "3.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.3 Search vendor "Otrs" for product "Otrs" and version "3.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.4 Search vendor "Otrs" for product "Otrs" and version "3.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.5 Search vendor "Otrs" for product "Otrs" and version "3.2.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.6 Search vendor "Otrs" for product "Otrs" and version "3.2.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.7 Search vendor "Otrs" for product "Otrs" and version "3.2.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.8 Search vendor "Otrs" for product "Otrs" and version "3.2.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.9 Search vendor "Otrs" for product "Otrs" and version "3.2.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.10 Search vendor "Otrs" for product "Otrs" and version "3.2.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.0 Search vendor "Otrs" for product "Otrs" and version "3.1.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.1 Search vendor "Otrs" for product "Otrs" and version "3.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.2 Search vendor "Otrs" for product "Otrs" and version "3.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.3 Search vendor "Otrs" for product "Otrs" and version "3.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.4 Search vendor "Otrs" for product "Otrs" and version "3.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.5 Search vendor "Otrs" for product "Otrs" and version "3.1.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.6 Search vendor "Otrs" for product "Otrs" and version "3.1.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.7 Search vendor "Otrs" for product "Otrs" and version "3.1.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.8 Search vendor "Otrs" for product "Otrs" and version "3.1.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.9 Search vendor "Otrs" for product "Otrs" and version "3.1.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.10 Search vendor "Otrs" for product "Otrs" and version "3.1.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.11 Search vendor "Otrs" for product "Otrs" and version "3.1.11" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.13 Search vendor "Otrs" for product "Otrs" and version "3.1.13" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.14 Search vendor "Otrs" for product "Otrs" and version "3.1.14" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.15 Search vendor "Otrs" for product "Otrs" and version "3.1.15" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.16 Search vendor "Otrs" for product "Otrs" and version "3.1.16" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.17 Search vendor "Otrs" for product "Otrs" and version "3.1.17" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.18 Search vendor "Otrs" for product "Otrs" and version "3.1.18" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.1 Search vendor "Otrs" for product "Otrs" and version "3.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.2 Search vendor "Otrs" for product "Otrs" and version "3.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.3 Search vendor "Otrs" for product "Otrs" and version "3.3.3" | - |
Affected
| ||||||