CVE-2014-1695
OTRS < 3.1.x / < 3.2.x / < 3.3.x - Persistent Cross-Site Scripting
Severity Score
6.1
*CVSS v3
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
3
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email.
Vulnerabilidad de XSS en Open Ticket Request System (OTRS) 3.1.x anterior a 3.1.20, 3.2.x anterior a 3.2.15 y 3.3.x anterior a 3.3.5 permite a atacantes remotos inyectar script Web o HTML arbitrarios a través de un email HTML manipulado.
An attacker could send a specially prepared HTML email to OTRS. If he can then trick an agent into following a special link to display this email, JavaScript code would be executed.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2014-01-29 CVE Reserved
- 2014-02-28 CVE Published
- 2015-04-27 First Exploit
- 2024-08-06 CVE Updated
- 2025-03-30 EPSS Updated
- ---------- Exploited in Wild
- ---------- KEV Due Date
CWE
- CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CAPEC
References (9)
| URL | Tag | Source |
|---|---|---|
| http://adamziaja.com/poc/201401-xss-otrs.html | X_refsource_misc | |
| http://www.osvdb.org/103781 | Vdb Entry | |
| http://www.securityfocus.com/bid/65844 | Vdb Entry |
| URL | Date | SRC |
|---|---|---|
| https://packetstorm.news/files/id/131654 | 2015-04-27 | |
| https://www.exploit-db.com/exploits/36842 | 2024-08-06 | |
| http://packetstormsecurity.com/files/131654/OTRS-3.x-Cross-Site-Scripting.html | 2024-08-06 |
| URL | Date | SRC |
|---|
| URL | Date | SRC |
|---|---|---|
| http://lists.opensuse.org/opensuse-updates/2014-03/msg00030.html | 2015-10-13 | |
| http://secunia.com/advisories/57018 | 2015-10-13 | |
| https://www.otrs.com/security-advisory-2014-03-xss-issue | 2015-10-13 |
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.0 Search vendor "Otrs" for product "Otrs" and version "3.3.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.1 Search vendor "Otrs" for product "Otrs" and version "3.3.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.2 Search vendor "Otrs" for product "Otrs" and version "3.3.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.3 Search vendor "Otrs" for product "Otrs" and version "3.3.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.3.4 Search vendor "Otrs" for product "Otrs" and version "3.3.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.0 Search vendor "Otrs" for product "Otrs" and version "3.2.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.1 Search vendor "Otrs" for product "Otrs" and version "3.2.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.2 Search vendor "Otrs" for product "Otrs" and version "3.2.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.3 Search vendor "Otrs" for product "Otrs" and version "3.2.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.4 Search vendor "Otrs" for product "Otrs" and version "3.2.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.5 Search vendor "Otrs" for product "Otrs" and version "3.2.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.6 Search vendor "Otrs" for product "Otrs" and version "3.2.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.7 Search vendor "Otrs" for product "Otrs" and version "3.2.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.8 Search vendor "Otrs" for product "Otrs" and version "3.2.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.9 Search vendor "Otrs" for product "Otrs" and version "3.2.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.10 Search vendor "Otrs" for product "Otrs" and version "3.2.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.2.14 Search vendor "Otrs" for product "Otrs" and version "3.2.14" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.0 Search vendor "Otrs" for product "Otrs" and version "3.1.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.1 Search vendor "Otrs" for product "Otrs" and version "3.1.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.2 Search vendor "Otrs" for product "Otrs" and version "3.1.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.3 Search vendor "Otrs" for product "Otrs" and version "3.1.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.4 Search vendor "Otrs" for product "Otrs" and version "3.1.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.5 Search vendor "Otrs" for product "Otrs" and version "3.1.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.6 Search vendor "Otrs" for product "Otrs" and version "3.1.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.7 Search vendor "Otrs" for product "Otrs" and version "3.1.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.8 Search vendor "Otrs" for product "Otrs" and version "3.1.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.9 Search vendor "Otrs" for product "Otrs" and version "3.1.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.10 Search vendor "Otrs" for product "Otrs" and version "3.1.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.11 Search vendor "Otrs" for product "Otrs" and version "3.1.11" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.13 Search vendor "Otrs" for product "Otrs" and version "3.1.13" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.14 Search vendor "Otrs" for product "Otrs" and version "3.1.14" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.15 Search vendor "Otrs" for product "Otrs" and version "3.1.15" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.16 Search vendor "Otrs" for product "Otrs" and version "3.1.16" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.17 Search vendor "Otrs" for product "Otrs" and version "3.1.17" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.18 Search vendor "Otrs" for product "Otrs" and version "3.1.18" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 3.1.19 Search vendor "Otrs" for product "Otrs" and version "3.1.19" | - |
Affected
| ||||||