CVE-2016-10086

CA Service Desk Manager 12.9 / 14.1 Information Disclosure

Severity Score

8.1

*CVSS v3

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

*SSVC

Descriptions

RESTful web services in CA Service Desk Manager 12.9 and CA Service Desk Management 14.1 might allow remote authenticated users to read or modify task information by leveraging incorrect permissions applied to a RESTful request.

Servicios web RESTful en CA Service Desk Manager 12.9 y CA Service Desk Management 14.1 podrían permitir usuarios remotos autenticados leer o modificar información de tareas aprovechando permisos incorrectos aplicados a una petición RESTful.

CA Technologies support is alerting customers to a potential risk with CA Service Desk Manager. A vulnerability exists in RESTful web services that can potentially allow a remote authenticated attacker to view or modify sensitive information. Fixes are available. The vulnerability is due to incorrect permissions being applied to certain RESTful requests that can allow a malicious user to view or update task information. This vulnerability only affects CA Service Desk Manager installations with RESTful web services running.

*Credits: N/A

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

None

Attack Vector

Network

Attack Complexity

Low

Authentication

Single

Confidentiality

Partial

Integrity

Partial

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:-

Exploitation

Automatable

Tech. Impact

* Organization's Worst-case Scenario

Timeline

2016-12-30 CVE Reserved
2017-01-13 CVE Published
2024-08-06 CVE Updated
2025-03-30 EPSS Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-264: Permissions, Privileges, and Access Controls

CAPEC

References (3)

URL	Tag	Source
http://www.securityfocus.com/bid/95366	Third Party Advisory
http://www.securitytracker.com/id/1037583	Third Party Advisory

URL	Date	SRC

URL	Date	SRC
https://www.ca.com/us/services-support/ca-support/ca-support-online/product-content/recommended-reading/security-notices/ca20170109-01-security-notice-for-ca-service-desk-manager.html	2017-01-20

URL	Date	SRC

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Ca Search vendor "Ca"	Service Desk Management Search vendor "Ca" for product "Service Desk Management"	14.1 Search vendor "Ca" for product "Service Desk Management" and version "14.1"	-	Affected	in	Ibm Search vendor "Ibm"	Aix Search vendor "Ibm" for product "Aix"	*	-	Safe
Ca Search vendor "Ca"	Service Desk Management Search vendor "Ca" for product "Service Desk Management"	14.1 Search vendor "Ca" for product "Service Desk Management" and version "14.1"	-	Affected	in	Linux Search vendor "Linux"	Linux Kernel Search vendor "Linux" for product "Linux Kernel"	*	-	Safe
Ca Search vendor "Ca"	Service Desk Management Search vendor "Ca" for product "Service Desk Management"	14.1 Search vendor "Ca" for product "Service Desk Management" and version "14.1"	-	Affected	in	Microsoft Search vendor "Microsoft"	Windows Search vendor "Microsoft" for product "Windows"	*	-	Safe
Ca Search vendor "Ca"	Service Desk Management Search vendor "Ca" for product "Service Desk Management"	14.1 Search vendor "Ca" for product "Service Desk Management" and version "14.1"	-	Affected	in	Oracle Search vendor "Oracle"	Solaris Search vendor "Oracle" for product "Solaris"	*	-	Safe
Ca Search vendor "Ca"	Service Desk Manager Search vendor "Ca" for product "Service Desk Manager"	12.9 Search vendor "Ca" for product "Service Desk Manager" and version "12.9"	-	Affected	in	Ibm Search vendor "Ibm"	Aix Search vendor "Ibm" for product "Aix"	*	-	Safe
Ca Search vendor "Ca"	Service Desk Manager Search vendor "Ca" for product "Service Desk Manager"	12.9 Search vendor "Ca" for product "Service Desk Manager" and version "12.9"	-	Affected	in	Linux Search vendor "Linux"	Linux Kernel Search vendor "Linux" for product "Linux Kernel"	*	-	Safe
Ca Search vendor "Ca"	Service Desk Manager Search vendor "Ca" for product "Service Desk Manager"	12.9 Search vendor "Ca" for product "Service Desk Manager" and version "12.9"	-	Affected	in	Microsoft Search vendor "Microsoft"	Windows Search vendor "Microsoft" for product "Windows"	*	-	Safe
Ca Search vendor "Ca"	Service Desk Manager Search vendor "Ca" for product "Service Desk Manager"	12.9 Search vendor "Ca" for product "Service Desk Manager" and version "12.9"	-	Affected	in	Oracle Search vendor "Oracle"	Solaris Search vendor "Oracle" for product "Solaris"	*	-	Safe