CVE-2017-16854
Severity Score
6.5
*CVSS v3
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
0
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
En Open Ticket Request System (OTRS) hasta la versión 3.3.20; en las versiones 4 hasta la 4.0.26; en las versiones 5 hasta la 5.0.24 y en las versiones 6 hasta la 6.0.1, un atacante que ha iniciado sesión como cliente puede emplear el formulario de búsqueda de tickets para revelar información interna de artículos de sus tickets de cliente.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2017-11-16 CVE Reserved
- 2017-12-08 CVE Published
- 2023-06-10 EPSS Updated
- 2024-08-05 CVE Updated
- ---------- Exploited in Wild
- ---------- KEV Due Date
- ---------- First Exploit
CWE
- CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
CAPEC
References (3)
| URL | Tag | Source |
|---|---|---|
| https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html | Mailing List |
|
| https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework | Broken Link |
| URL | Date | SRC |
|---|
| URL | Date | SRC |
|---|
| URL | Date | SRC |
|---|---|---|
| https://www.debian.org/security/2017/dsa-4066 | 2019-04-29 |
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | >= 3.3.0 <= 3.3.20 Search vendor "Otrs" for product "Otrs" and version " >= 3.3.0 <= 3.3.20" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | > 4.0.0 <= 4.0.26 Search vendor "Otrs" for product "Otrs" and version " > 4.0.0 <= 4.0.26" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | >= 5.0.0 <= 5.0.24 Search vendor "Otrs" for product "Otrs" and version " >= 5.0.0 <= 5.0.24" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | >= 6.0.0 <= 6.0.1 Search vendor "Otrs" for product "Otrs" and version " >= 6.0.0 <= 6.0.1" | - |
Affected
| ||||||
| Debian Search vendor "Debian" | Debian Linux Search vendor "Debian" for product "Debian Linux" | 7.0 Search vendor "Debian" for product "Debian Linux" and version "7.0" | - |
Affected
| ||||||
| Debian Search vendor "Debian" | Debian Linux Search vendor "Debian" for product "Debian Linux" | 8.0 Search vendor "Debian" for product "Debian Linux" and version "8.0" | - |
Affected
| ||||||
| Debian Search vendor "Debian" | Debian Linux Search vendor "Debian" for product "Debian Linux" | 9.0 Search vendor "Debian" for product "Debian Linux" and version "9.0" | - |
Affected
| ||||||