CVE-2018-19141

Severity Score

4.8

*CVSS v3

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

*SSVC

Descriptions

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

Open Ticket Request System (OTRS) en versiones 4.0.x anteriores a la 4.0.33 y 5.0.x anteriores a la 5.0.31 permite que un administrador realice un ataque Cross-Site Scripting (XSS) mediante una URL modificada porque las preferencias de usuario y cliente se gestionan de manera incorrecta.

*Credits: N/A

Attack Vector

Network

Attack Complexity

Low

Privileges Required

High

User Interaction

Required

Scope

Changed

Confidentiality

Low

Integrity

Low

Availability

None

Attack Vector

Network

Attack Complexity

Medium

Authentication

Single

Confidentiality

None

Integrity

Partial

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:-

Exploitation

Automatable

Tech. Impact

* Organization's Worst-case Scenario

Timeline

2018-11-09 CVE Reserved
2018-11-11 CVE Published
2024-08-05 CVE Updated
2024-09-20 EPSS Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CAPEC

References (2)

URL	Tag	Source
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html	Mailing List

URL	Date	SRC

URL	Date	SRC
https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework	2018-12-12

URL	Date	SRC

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Open Ticket Request System Search vendor "Otrs" for product "Open Ticket Request System"				>= 4.0.0 < 4.0.33 Search vendor "Otrs" for product "Open Ticket Request System" and version " >= 4.0.0 < 4.0.33"		-		Affected
Otrs Search vendor "Otrs"		Open Ticket Request System Search vendor "Otrs" for product "Open Ticket Request System"				>= 5.0.0 < 5.0.31 Search vendor "Otrs" for product "Open Ticket Request System" and version " >= 5.0.0 < 5.0.31"		-		Affected
Debian Search vendor "Debian"		Debian Linux Search vendor "Debian" for product "Debian Linux"				8.0 Search vendor "Debian" for product "Debian Linux" and version "8.0"		-		Affected