// For flags

CVE-2018-19635

CA Service Desk Manager 14.1 / 17 Authentication Bypass

Severity Score

9.8
*CVSS v3

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

CA Service Desk Manager 14.1 and 17 contain a vulnerability that can allow a malicious actor to escalate privileges in the user interface.

CA Service Desk Manager, en sus versiones 14.1 y 17, contiene una vulnerabilidad que puede permitir a un actor malicioso escalar privilegios en la interfaz del usuario.

CA Technologies Support is alerting customers to multiple potential risks with CA Service Desk Manager. Multiple vulnerabilities exist that can allow a remote attacker to access sensitive information or possibly gain additional privileges. CA published solutions to address the vulnerabilities. The first vulnerability is due to how survey access is implemented. A malicious actor can access and submit survey information without authentication. The second vulnerability allows for a malicious actor to gain additional privileges. Versions affected include 14.1 and 17.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High
Attack Vector
Network
Attack Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
Partial
Availability
Partial
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2018-11-28 CVE Reserved
  • 2019-01-21 CVE Published
  • 2024-09-17 CVE Updated
  • 2025-03-30 EPSS Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-269: Improper Privilege Management
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Broadcom
Search vendor "Broadcom"
 Service Desk Manager
Search vendor "Broadcom" for product "Service Desk Manager"
 17.0
Search vendor "Broadcom" for product "Service Desk Manager" and version "17.0"
-
Affected
Ca
Search vendor "Ca"
 Service Desk Manager
Search vendor "Ca" for product "Service Desk Manager"
 14.1
Search vendor "Ca" for product "Service Desk Manager" and version "14.1"
-
Affected