// For flags

CVE-2018-20800

 

Severity Score

6.5
*CVSS v3

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Se ha descubierto un problema en Open Ticket Request System (OTRS), en sus CVErsiones 5.0.31 y 6.0.13. Los usuarios que actualicen a la CVErsión 6.0.13 (también actualizaciones a niCVEl de parche) o 5.0.31 (solo actualizaciones principales) experimentarán una pérdida de datos en su tabla de preferencias de agente.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
Single
Confidentiality
None
Integrity
Partial
Availability
Partial
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2019-03-13 CVE Reserved
  • 2019-03-13 CVE Published
  • 2024-04-25 EPSS Updated
  • 2024-09-17 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-20: Improper Input Validation
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 5.0.31
Search vendor "Otrs" for product "Otrs" and version "5.0.31"
-
Affected
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 6.0.13
Search vendor "Otrs" for product "Otrs" and version "6.0.13"
-
Affected