// For flags

CVE-2019-12497

 

Severity Score

5.3
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Se descubrió un problema en Open Ticket Request System (OTRS) 7.0.x hasta 7.0.8, Community Edition 6.0.x hasta 6.0.19 y Community Edition 5.0.x hasta 5.0.36. En el cliente o en la interfaz externa, la información personal de los agentes (por ejemplo, Nombre y dirección de correo) se puede divulgar en notas externas.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
None
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2019-05-31 CVE Reserved
  • 2019-06-17 CVE Published
  • 2024-06-10 EPSS Updated
  • 2024-08-04 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 5.0.0 <= 5.0.36
Search vendor "Otrs" for product "Otrs" and version " >= 5.0.0 <= 5.0.36"
-
Affected
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 6.0.0 <= 6.0.19
Search vendor "Otrs" for product "Otrs" and version " >= 6.0.0 <= 6.0.19"
-
Affected
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 7.0.0 <= 7.0.8
Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 <= 7.0.8"
-
Affected
Debian
Search vendor "Debian"
Debian Linux
Search vendor "Debian" for product "Debian Linux"
8.0
Search vendor "Debian" for product "Debian Linux" and version "8.0"
-
Affected