CVE-2019-12746

Severity Score

6.5

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

*SSVC

Descriptions

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

Se descubrió un problema en el Open Ticket Request System (OTRS) Community Edition 5.0.x hasta 5.0.36 y 6.0.x hasta 6.0.19. Un usuario que inició sesión en OTRS como agente podría revelar sin saberlo su ID de sesión al compartir el enlace de un artículo de ticket incrustado con terceros. Este identificador puede ser potencialmente abusado para suplantar al usuario del agente.

*Credits: N/A

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

Required

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

Attack Vector

Network

Attack Complexity

Medium

Authentication

None

Confidentiality

Partial

Integrity

None

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:-

Exploitation

Automatable

Tech. Impact

* Organization's Worst-case Scenario

Timeline

2019-06-06 CVE Reserved
2019-08-21 CVE Published
2024-08-04 CVE Updated
2024-08-14 EPSS Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-200: Exposure of Sensitive Information to an Unauthorized Actor

CAPEC

References (7)

URL	Tag	Source
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html	Mailing List
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html	Mailing List
https://www.otrs.com/category/release-and-security-notes-en	Release Notes

URL	Date	SRC

URL	Date	SRC
https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework	2023-08-31

URL	Date	SRC
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	2023-08-31
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	2023-08-31
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	2023-08-31

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 5.0.0 <= 5.0.36 Search vendor "Otrs" for product "Otrs" and version " >= 5.0.0 <= 5.0.36"		community		Affected
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 6.0.0 <= 6.0.19 Search vendor "Otrs" for product "Otrs" and version " >= 6.0.0 <= 6.0.19"		community		Affected
Debian Search vendor "Debian"		Debian Linux Search vendor "Debian" for product "Debian Linux"				8.0 Search vendor "Debian" for product "Debian Linux" and version "8.0"		-		Affected