// For flags

CVE-2019-13457

 

Severity Score

4.3
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Se detectó un problema en Open Ticket Request System (OTRS) versiones 7.0.x hasta 7.0.8. Un usuario cliente puede usar los resultados de la búsqueda para divulgar información de sus tickets "company" (con el mismo CustomerID), inclusive cuando la configuración CustomerDisableCompanyTicketAccess está activada.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
None
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2019-07-09 CVE Reserved
  • 2020-03-10 CVE Published
  • 2023-05-08 EPSS Updated
  • 2024-08-04 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 7.0.0 <= 7.0.8
Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 <= 7.0.8"
-
Affected