CVE-2019-18179
Severity Score
4.3
*CVSS v3.1
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
0
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Se descubrió un problema en Open Ticket Request System (OTRS) versiones 7.0.x hasta la versión 7.0.12, y Community Edition versiones 5.0.x hasta 5.0.38 y 6.0.x hasta 6.0.23. Un atacante que ha iniciado sesión en OTRS como un agente es capaz de enumerar los tickets asignados a otros agentes, inclusive los tickets en una cola donde el atacante no tiene permisos.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2019-10-17 CVE Reserved
- 2020-01-06 CVE Published
- 2024-05-01 EPSS Updated
- 2024-08-05 CVE Updated
- ---------- Exploited in Wild
- ---------- KEV Due Date
- ---------- First Exploit
CWE
CAPEC
References (6)
| URL | Tag | Source |
|---|---|---|
| https://lists.debian.org/debian-lts-announce/2020/01/msg00000.html | Mailing List |
|
| https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html | Mailing List |
|
| URL | Date | SRC |
|---|
| URL | Date | SRC |
|---|---|---|
| https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework | 2023-08-31 |
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | >= 5.0.0 <= 5.0.38 Search vendor "Otrs" for product "Otrs" and version " >= 5.0.0 <= 5.0.38" | community |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | >= 6.0.0 <= 6.0.23 Search vendor "Otrs" for product "Otrs" and version " >= 6.0.0 <= 6.0.23" | community |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | >= 7.0.0 <= 7.0.12 Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 <= 7.0.12" | - |
Affected
| ||||||
| Debian Search vendor "Debian" | Debian Linux Search vendor "Debian" for product "Debian Linux" | 8.0 Search vendor "Debian" for product "Debian Linux" and version "8.0" | - |
Affected
| ||||||
| Opensuse Search vendor "Opensuse" | Backports Sle Search vendor "Opensuse" for product "Backports Sle" | 15.0 Search vendor "Opensuse" for product "Backports Sle" and version "15.0" | - |
Affected
| ||||||
| Opensuse Search vendor "Opensuse" | Backports Sle Search vendor "Opensuse" for product "Backports Sle" | 15.0 Search vendor "Opensuse" for product "Backports Sle" and version "15.0" | sp1 |
Affected
| ||||||
| Opensuse Search vendor "Opensuse" | Backports Sle Search vendor "Opensuse" for product "Backports Sle" | 15.0 Search vendor "Opensuse" for product "Backports Sle" and version "15.0" | sp2 |
Affected
| ||||||
| Opensuse Search vendor "Opensuse" | Leap Search vendor "Opensuse" for product "Leap" | 15.1 Search vendor "Opensuse" for product "Leap" and version "15.1" | - |
Affected
| ||||||
| Opensuse Search vendor "Opensuse" | Leap Search vendor "Opensuse" for product "Leap" | 15.2 Search vendor "Opensuse" for product "Leap" and version "15.2" | - |
Affected
| ||||||