// For flags

CVE-2020-1770

Information disclosure in support bundle files

Severity Score

4.3
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Unos archivos generados por el paquete de soporte podrían contener información confidencial que podría sin querer ser revelada. Este problema afecta a: ((OTRS)) Community Edition: versiones 5.0.41 y anteriores, versiones 6.0.26 y anteriores. OTRS: versiones 7.0.15 y anteriores.

*Credits: Matthias Terlinde
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
Required
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
None
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2019-11-29 CVE Reserved
  • 2020-03-27 CVE Published
  • 2024-07-21 EPSS Updated
  • 2024-09-17 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-201: Insertion of Sensitive Information Into Sent Data
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 5.0.0 <= 5.0.41
Search vendor "Otrs" for product "Otrs" and version " >= 5.0.0 <= 5.0.41"
community
Affected
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 6.0.0 <= 6.0.26
Search vendor "Otrs" for product "Otrs" and version " >= 6.0.0 <= 6.0.26"
community
Affected
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 7.0.0 <= 7.0.15
Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 <= 7.0.15"
-
Affected
Opensuse
Search vendor "Opensuse"
Backports Sle
Search vendor "Opensuse" for product "Backports Sle"
15.0
Search vendor "Opensuse" for product "Backports Sle" and version "15.0"
-
Affected
Opensuse
Search vendor "Opensuse"
Backports Sle
Search vendor "Opensuse" for product "Backports Sle"
15.0
Search vendor "Opensuse" for product "Backports Sle" and version "15.0"
sp1
Affected
Opensuse
Search vendor "Opensuse"
Backports Sle
Search vendor "Opensuse" for product "Backports Sle"
15.0
Search vendor "Opensuse" for product "Backports Sle" and version "15.0"
sp2
Affected
Opensuse
Search vendor "Opensuse"
Leap
Search vendor "Opensuse" for product "Leap"
15.1
Search vendor "Opensuse" for product "Leap" and version "15.1"
-
Affected
Opensuse
Search vendor "Opensuse"
Leap
Search vendor "Opensuse" for product "Leap"
15.2
Search vendor "Opensuse" for product "Leap" and version "15.2"
-
Affected
Debian
Search vendor "Debian"
Debian Linux
Search vendor "Debian" for product "Debian Linux"
8.0
Search vendor "Debian" for product "Debian Linux" and version "8.0"
-
Affected