// For flags

CVE-2020-1779

Dynamic templates reveal sensitive data when OTRS tags are used

Severity Score

4.9
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Cuando son usadas plantillas dinámicas (OTRSTicketForms), el administrador puede usar etiquetas OTRS que no están enmascaradas apropiadamente y pueden revelar información confidencial. Este problema afecta: OTRS AG OTRSTicketForms versiones 6.0.x versión 6.0.40 y versiones anteriores; versiones 7.0.x versión 7.0.29 y versiones anteriores; versiones 8.0.x versión 8.0.3 y versiones anteriores

*Credits: László Gyaraki
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None
Attack Vector
Adjacent
Attack Complexity
Low
Privileges Required
High
User Interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
None
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2019-11-29 CVE Reserved
  • 2021-02-08 CVE Published
  • 2023-03-08 EPSS Updated
  • 2024-09-16 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
CAPEC
References (1)
URL Tag Source
https://otrs.com/release-notes/otrs-security-advisory-2020-17 Broken Link
URL Date SRC
URL Date SRC
URL Date SRC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Ticket Forms
Search vendor "Otrs" for product "Ticket Forms"
 >= 6.0.0 <= 6.0.40
Search vendor "Otrs" for product "Ticket Forms" and version " >= 6.0.0 <= 6.0.40"
-
Affected
Otrs
Search vendor "Otrs"
 Ticket Forms
Search vendor "Otrs" for product "Ticket Forms"
 >= 7.0.0 <= 7.0.29
Search vendor "Otrs" for product "Ticket Forms" and version " >= 7.0.0 <= 7.0.29"
-
Affected
Otrs
Search vendor "Otrs"
 Ticket Forms
Search vendor "Otrs" for product "Ticket Forms"
 >= 8.0.0 <= 8.0.3
Search vendor "Otrs" for product "Ticket Forms" and version " >= 8.0.0 <= 8.0.3"
-
Affected