// For flags

CVE-2020-2500

 

Severity Score

6.5
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Esta vulnerabilidad de control de acceso inadecuado en Helpdesk permite a atacantes obtener el control del servicio QNAP Kayako. Los atacantes pueden acceder a los datos confidenciales en el servidor QNAP Kayako con claves de la API. Hemos reemplazado la clave de la API para mitigar la vulnerabilidad y ya resolver el problema en Helpdesk versión 3.0.1 y versiones posteriores

*Credits: Yoni Ramon, security researcher
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
Low
Availability
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High
Attack Vector
Network
Attack Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
Partial
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2019-12-09 CVE Reserved
  • 2020-07-01 CVE Published
  • 2023-03-17 EPSS Updated
  • 2024-08-04 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-284: Improper Access Control
  • CWE-321: Use of Hard-coded Cryptographic Key
  • CWE-798: Use of Hard-coded Credentials
CAPEC
References (1)
URL Tag Source
URL Date SRC
URL Date SRC
URL Date SRC
https://www.qnap.com/zh-tw/security-advisory/qsa-20-03 2020-07-10
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Qnap
Search vendor "Qnap"
 Helpdesk
Search vendor "Qnap" for product "Helpdesk"
 < 3.0.1
Search vendor "Qnap" for product "Helpdesk" and version " < 3.0.1"
-
Affected