// For flags

CVE-2021-21436

Agent is able to link customer's Config Items without permission

Severity Score

4.3
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

Unos agentes son capaces de visualizar y vincular elementos de configuración sin permisos, que son definidos en el catálogo general. Este problema afecta a: OTRSCIsInCustomerFrontend de OTRS AG versiones 7.0.x versión 7.0.14 y versiones anteriores

*Credits: Bernhard Lehr
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
None
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2020-12-29 CVE Reserved
  • 2021-02-08 CVE Published
  • 2023-03-08 EPSS Updated
  • 2024-09-17 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-264: Permissions, Privileges, and Access Controls
  • CWE-276: Incorrect Default Permissions
CAPEC
References (1)
URL Tag Source
URL Date SRC
URL Date SRC
URL Date SRC
https://otrs.com/release-notes/otrs-security-advisory-2021-04 2021-02-10
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Cis In Customer Frontend
Search vendor "Otrs" for product "Cis In Customer Frontend"
 >= 7.0.0 <= 7.0.14
Search vendor "Otrs" for product "Cis In Customer Frontend" and version " >= 7.0.0 <= 7.0.14"
-
Affected