CVE-2021-21437

Config Items are shown to users without permission

Severity Score

4.3

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

*SSVC

Descriptions

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

Los agentes pueden ser capaces de visualizar Elementos de Configuración vinculados sin permisos, que son definidos en el Catálogo General. Este problema afecta a: OTRSCIsInCustomerFrontend versiones 7.0.15 y anteriores, ITSMConfigurationManagement versiones 7.0.24 y anteriores

*Credits: Jaroslav Balaz

CVSS Scores

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

Required

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

Attack Vector

Network

Attack Complexity

Low

Authentication

Single

Confidentiality

Partial

Integrity

None

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:-

Exploitation

Automatable

Tech. Impact

* Organization's Worst-case Scenario

Timeline

2020-12-29 CVE Reserved
2021-03-22 CVE Published
2024-09-16 CVE Updated
2024-12-17 EPSS Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-264: Permissions, Privileges, and Access Controls
CWE-862: Missing Authorization

CAPEC

References (1)

URL	Tag	Source

URL	Date	SRC

URL	Date	SRC

URL	Date	SRC
https://otrs.com/release-notes/otrs-security-advisory-2021-07	2022-10-24

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Itsmconfigurationmanagement Search vendor "Otrs" for product "Itsmconfigurationmanagement"				>= 7.0.0 <= 7.0.24 Search vendor "Otrs" for product "Itsmconfigurationmanagement" and version " >= 7.0.0 <= 7.0.24"		-		Affected
Otrs Search vendor "Otrs"		Otrscisincustomerfrontend Search vendor "Otrs" for product "Otrscisincustomerfrontend"				>= 7.0.0 <= 7.0.15 Search vendor "Otrs" for product "Otrscisincustomerfrontend" and version " >= 7.0.0 <= 7.0.15"		-		Affected