// For flags

CVE-2021-36100

Authenticated remote code execution

Severity Score

8.8
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

-
*SSVC
Descriptions

Specially crafted string in OTRS system configuration can allow the execution of any system command.

Una cadena especialmente diseñada en la configuración del sistema OTRS puede permitir la ejecución de cualquier comando del sistema

*Credits: Special thanks to Rayhan Ahmed and Maxime Brigaudeau for reporting these vulnerability.
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High
Attack Vector
Network
Attack Complexity
High
Privileges Required
High
User Interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High
Attack Vector
Network
Attack Complexity
Low
Authentication
Single
Confidentiality
Complete
Integrity
Complete
Availability
Complete
* Common Vulnerability Scoring System
SSVC
  • Decision:-
Exploitation
-
Automatable
-
Tech. Impact
-
* Organization's Worst-case Scenario
Timeline
  • 2021-07-01 CVE Reserved
  • 2022-03-21 CVE Published
  • 2023-12-09 EPSS Updated
  • 2024-09-17 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
< 7.0.28
Search vendor "Otrs" for product "Otrs" and version " < 7.0.28"
-
Affected
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 7.0.30 < 7.0.33
Search vendor "Otrs" for product "Otrs" and version " >= 7.0.30 < 7.0.33"
-
Affected
Otrs
Search vendor "Otrs"
Otrs
Search vendor "Otrs" for product "Otrs"
>= 8.0.0 < 8.0.21
Search vendor "Otrs" for product "Otrs" and version " >= 8.0.0 < 8.0.21"
-
Affected
Otrs
Search vendor "Otrs"
Otrs Itsm
Search vendor "Otrs" for product "Otrs Itsm"
< 7.0.19
Search vendor "Otrs" for product "Otrs Itsm" and version " < 7.0.19"
-
Affected
Otrs
Search vendor "Otrs"
Otrs Itsm
Search vendor "Otrs" for product "Otrs Itsm"
>= 8.0.0 < 8.0.28
Search vendor "Otrs" for product "Otrs Itsm" and version " >= 8.0.0 < 8.0.28"
-
Affected
Otrs
Search vendor "Otrs"
Otrs Storm
Search vendor "Otrs" for product "Otrs Storm"
< 8.0.12
Search vendor "Otrs" for product "Otrs Storm" and version " < 8.0.12"
-
Affected