CVE-2022-1004

Information disclosure in the External Interface

Severity Score

4.3

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

*SSVC

Descriptions

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

La hora contabilizada es mostrada en la Visualización Detallada del Ticket (Interfaz Externa), incluso si ExternalFrontend::TicketDetailView###AccountedTimeDisplay está deshabilitado

*Credits: Special thanks to Jasmin Hammes for reporting these vulnerability.

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

Attack Vector

Network

Attack Complexity

Low

Authentication

Single

Confidentiality

Partial

Integrity

None

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:-

Exploitation

Automatable

Tech. Impact

* Organization's Worst-case Scenario

Timeline

2022-03-17 CVE Reserved
2022-03-21 CVE Published
2023-10-12 EPSS Updated
2024-09-17 CVE Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-200: Exposure of Sensitive Information to an Unauthorized Actor

CAPEC

References (1)

URL	Tag	Source

URL	Date	SRC

URL	Date	SRC

URL	Date	SRC
https://otrs.com/release-notes/otrs-security-advisory-2022-06	2022-03-28

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 7.0.0 < 7.0.33 Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 < 7.0.33"		-		Affected
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				>= 8.0.0 < 8.0.20 Search vendor "Otrs" for product "Otrs" and version " >= 8.0.0 < 8.0.20"		-		Affected