// For flags

CVE-2023-38056

Code execution via System Configuration

Severity Score

7.2
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

Track*
*SSVC
Descriptions

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

*Credits: Special thanks to Tim Püttmanns for reporting these vulnerability.
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High
* Common Vulnerability Scoring System
SSVC
  • Decision:Track*
Exploitation
None
Automatable
No
Tech. Impact
Total
* Organization's Worst-case Scenario
Timeline
  • 2023-07-12 CVE Reserved
  • 2023-07-24 CVE Published
  • 2024-07-30 EPSS Updated
  • 2024-10-23 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
CAPEC
  • CAPEC-549: Local Execution of Code
References (1)
URL Tag Source
URL Date SRC
URL Date SRC
URL Date SRC
https://otrs.com/release-notes/otrs-security-advisory-2023-05 2023-08-01
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 6.0.1 <= 6.0.34
Search vendor "Otrs" for product "Otrs" and version " >= 6.0.1 <= 6.0.34"
community
Affected
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 7.0.0 < 7.0.45
Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 < 7.0.45"
-
Affected
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 8.0.0 < 8.0.35
Search vendor "Otrs" for product "Otrs" and version " >= 8.0.0 < 8.0.35"
-
Affected