CVE-2023-38057

XSS stored in survey answers

Severity Score

5.4

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

Track

*SSVC

Descriptions

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent.
This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

*Credits: Special thanks to Daniel Mizael, Raphael Fiorin and Marcelo Makotofrom for reporting these vulnerability.

CVSS Scores

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

Required

Scope

Changed

Confidentiality

Low

Integrity

Low

Availability

None

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

Required

Scope

Changed

Confidentiality

None

Integrity

Low

Availability

None

Attack Vector

Network

Attack Complexity

Low

Authentication

Single

Confidentiality

Partial

Integrity

Partial

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:Track

Exploitation

None

Automatable

Tech. Impact

Partial

* Organization's Worst-case Scenario

Timeline

2023-07-12 CVE Reserved
2023-07-24 CVE Published
2024-10-17 CVE Updated
2025-02-13 EPSS Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-20: Improper Input Validation
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CAPEC

CAPEC-63: Cross-Site Scripting (XSS)

References (1)

URL	Tag	Source

URL	Date	SRC

URL	Date	SRC

URL	Date	SRC
https://otrs.com/release-notes/otrs-security-advisory-2023-06	2023-08-04

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Survey Search vendor "Otrs" for product "Survey"				>= 6.0.0 <= 6.0.22 Search vendor "Otrs" for product "Survey" and version " >= 6.0.0 <= 6.0.22"		community		Affected
Otrs Search vendor "Otrs"		Survey Search vendor "Otrs" for product "Survey"				>= 7.0.0 < 7.0.32 Search vendor "Otrs" for product "Survey" and version " >= 7.0.0 < 7.0.32"		-		Affected
Otrs Search vendor "Otrs"		Survey Search vendor "Otrs" for product "Survey"				>= 8.0.0 < 8.0.13 Search vendor "Otrs" for product "Survey" and version " >= 8.0.0 < 8.0.13"		-		Affected