// For flags

CVE-2023-38058

Tickets can be moved without permissions

Severity Score

4.3
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

Track
*SSVC
Descriptions

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission.
This issue affects OTRS: from 8.0.X before 8.0.35.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Changed
Confidentiality
None
Integrity
Low
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:Track
Exploitation
None
Automatable
No
Tech. Impact
Partial
* Organization's Worst-case Scenario
Timeline
  • 2023-07-12 CVE Reserved
  • 2023-07-24 CVE Published
  • 2024-07-30 EPSS Updated
  • 2024-10-17 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-269: Improper Privilege Management
  • CWE-863: Incorrect Authorization
CAPEC
  • CAPEC-233: Privilege Escalation
References (1)
URL Tag Source
URL Date SRC
URL Date SRC
URL Date SRC
https://otrs.com/release-notes/otrs-security-advisory-2023-07 2023-08-01
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 8.0.0 < 8.0.35
Search vendor "Otrs" for product "Otrs" and version " >= 8.0.0 < 8.0.35"
-
Affected