// For flags

CVE-2023-38059

External pictures can be loaded even if not allowed by configuration

Severity Score

5.3
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

Track
*SSVC
Descriptions

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

La carga de imágenes externas no se bloquea, incluso si está configurada, si el atacante utiliza una URL relativa al protocolo en el payload. Esto se puede utilizar para recuperar la IP del usuario. Este problema afecta a OTRS: desde 7.0.X anterior a 7.0.47, desde 8.0.X anterior a 8.0.37; ((OTRS)) Community Edition: desde la versión 6.0.X hasta la 6.0.34.

*Credits: Special thanks to Tim Püttmanns for reporting these vulnerability.
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:Track
Exploitation
None
Automatable
No
Tech. Impact
Partial
* Organization's Worst-case Scenario
Timeline
  • 2023-07-12 CVE Reserved
  • 2023-10-16 CVE Published
  • 2024-09-16 CVE Updated
  • 2024-10-22 EPSS Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
CAPEC
  • CAPEC-37: Retrieve Embedded Sensitive Data
References (1)
URL Tag Source
URL Date SRC
URL Date SRC
URL Date SRC
https://otrs.com/release-notes/otrs-security-advisory-2023-08 2023-10-19
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 6.0.0 <= 6.0.34
Search vendor "Otrs" for product "Otrs" and version " >= 6.0.0 <= 6.0.34"
community
Affected
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 7.0.0 < 7.0.47
Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 < 7.0.47"
-
Affected
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 8.0.0 < 8.0.37
Search vendor "Otrs" for product "Otrs" and version " >= 8.0.0 < 8.0.37"
-
Affected