CVE-2023-50839

WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection

Severity Score

9.8

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

Attend

*SSVC

Descriptions

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.

Neutralización incorrecta de elementos especiales utilizados en una vulnerabilidad de comando SQL ('inyección SQL') en JS Help Desk JS Help Desk – Best Help Desk & Support Plugin. Este problema afecta a JS Help Desk – Best Help Desk & Support Plugin: de n/a hasta 2.8.1.

The JS Help Desk – Best Help Desk & Support Plugin plugin for WordPress is vulnerable to SQL Injection via the ‘email' and 'trackingid' parameters in all versions up to 2.8.2 (exclusive) due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

*Credits: Fariq Fadillah Gusti Insani (Patchstack Alliance)

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

High

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Changed

Confidentiality

High

Integrity

None

Availability

Low

* Common Vulnerability Scoring System

SSVC

Decision:Attend

Exploitation

None

Automatable

Yes

Tech. Impact

Partial

* Organization's Worst-case Scenario

Timeline

2023-12-14 CVE Reserved
2023-12-21 CVE Published
2024-01-05 EPSS Updated
2024-09-09 CVE Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

CAPEC

References (1)

URL	Tag	Source
https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-plugin-2-8-1-unauthenticated-sql-injection-vulnerability?_s_id=cve	Third Party Advisory

URL	Date	SRC

URL	Date	SRC

URL	Date	SRC

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Wiselyhub Search vendor "Wiselyhub"		Js Help Desk Search vendor "Wiselyhub" for product "Js Help Desk"				<= 2.8.1 Search vendor "Wiselyhub" for product "Js Help Desk" and version " <= 2.8.1"		wordpress		Affected