// For flags

CVE-2024-23792

Insufficient access control

Severity Score

6.5
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

Track
*SSVC
Descriptions

When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.

This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Al agregar archivos adjuntos a los comentarios del ticket, otro usuario puede agregar archivos adjuntos y hacerse pasar por el usuario original. El ataque requiere que otro usuario que haya iniciado sesión conozca el UUID. Mientras el usuario legítimo completa el comentario, el usuario malintencionado puede agregar más archivos al comentario. Este problema afecta a OTRS: desde 7.0.X hasta 7.0.48, desde 8.0.X hasta 8.0.37, desde 2023.X hasta 2023.1.1.

*Credits: Special thanks to Matthias Püschel for reporting these vulnerability.
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None
Attack Vector
Network
Attack Complexity
High
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:Track
Exploitation
None
Automatable
No
Tech. Impact
Partial
* Organization's Worst-case Scenario
Timeline
  • 2024-01-22 CVE Reserved
  • 2024-01-29 CVE Published
  • 2024-02-02 EPSS Updated
  • 2024-11-12 CVE Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-287: Improper Authentication
CAPEC
  • CAPEC-194: Fake the Source of Data
References (1)
URL Tag Source
URL Date SRC
URL Date SRC
URL Date SRC
https://otrs.com/release-notes/otrs-security-advisory-2024-03 2024-02-02
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 7.0.0 < 7.0.49
Search vendor "Otrs" for product "Otrs" and version " >= 7.0.0 < 7.0.49"
-
Affected
Otrs
Search vendor "Otrs"
 Otrs
Search vendor "Otrs" for product "Otrs"
 >= 8.0.0 < 2024.1.1
Search vendor "Otrs" for product "Otrs" and version " >= 8.0.0 < 2024.1.1"
-
Affected