// For flags

CVE-2024-28986

SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

Severity Score

9.8
*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

Yes
*KEV

Decision

Act
*SSVC
Descriptions

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.

*Credits: Inmarsat Government / Viasat
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High
Attack Vector
Network
Attack Complexity
Low
Authentication
None
Confidentiality
Complete
Integrity
Complete
Availability
Complete
* Common Vulnerability Scoring System
SSVC
  • Decision:Act
Exploitation
Active
Automatable
Yes
Tech. Impact
Total
* Organization's Worst-case Scenario
Timeline
  • 2024-03-13 CVE Reserved
  • 2024-08-13 CVE Published
  • 2024-08-15 CVE Updated
  • 2024-08-15 Exploited in Wild
  • 2024-09-05 KEV Due Date
  • 2024-10-15 EPSS Updated
  • ---------- First Exploit
CWE
  • CWE-502: Deserialization of Untrusted Data
CAPEC
  • CAPEC-586: Object Injection
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Solarwinds
Search vendor "Solarwinds"
 Web Help Desk
Search vendor "Solarwinds" for product "Web Help Desk"
*-
Affected
Solarwinds
Search vendor "Solarwinds"
 Webhelpdesk
Search vendor "Solarwinds" for product "Webhelpdesk"
*-
Affected