CVE-2024-43444

Passwords are written to Admin Log Module

Severity Score

8.2

*CVSS v3.1

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

Attend

*SSVC

Descriptions

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

*Credits: N/A

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

Low

Availability

None

Attack Vector

Network

Attack Complexity

Medium

Authentication

Single

Confidentiality

Partial

Integrity

None

Availability

None

* Common Vulnerability Scoring System

SSVC

Decision:Attend

Exploitation

None

Automatable

Yes

Tech. Impact

Total

* Organization's Worst-case Scenario

Timeline

2024-08-13 CVE Reserved
2024-08-26 CVE Published
2024-08-29 CVE Updated
2025-04-01 EPSS Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-532: Insertion of Sensitive Information into Log File

CAPEC

CAPEC-545: Pull Data from System Resources

References (1)

URL	Tag	Source
https://otrs.com/release-notes/otrs-security-advisory-2024-12

URL	Date	SRC

URL	Date	SRC

URL	Date	SRC

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Otrs Search vendor "Otrs"		Otrs Search vendor "Otrs" for product "Otrs"				*		-		Affected