CVE-2025-48472

FreeScout Vulnerable to Insufficient Authorization

Severity Score

6.9

*CVSS v4

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

*Multiple Sources

Exploited in Wild

*KEV

Decision

Attend

*SSVC

Descriptions

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

*Credits: N/A

CVSS Scores

Attack Vector

Network

Attack Complexity

Low

Attack Requirements

None

Privileges Required

None

User Interaction

None

System

Vulnerable | Subsequent

Confidentiality

Low

None

Integrity

Low

None

Availability

None

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

None

Attack Vector

Network

Attack Complexity

Low

Authentication

None

Confidentiality

Partial

Integrity

Partial

Availability

Partial

* Common Vulnerability Scoring System

SSVC

Decision:Attend

Exploitation

Poc

Automatable

Yes

Tech. Impact

Partial

* Organization's Worst-case Scenario

Timeline

2025-05-22 CVE Reserved
2025-05-29 CVE Published
2025-05-29 CVE Updated
2025-06-04 EPSS Updated
---------- Exploited in Wild
---------- KEV Due Date
---------- First Exploit

CWE

CWE-863: Incorrect Authorization

CAPEC

References (2)

URL	Tag	Source
https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916	X_refsource_misc
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg	X_refsource_confirm

URL	Date	SRC

URL	Date	SRC

URL	Date	SRC

Affected Vendors, Products, and Versions

Vendor		Product				Version		Other		Status
Vendor	Product	Version	Other	Status	<-- -->	Vendor	Product	Version	Other	Status
Freescout-help-desk Search vendor "Freescout-help-desk"		Freescout Search vendor "Freescout-help-desk" for product "Freescout"				< 1.8.179 Search vendor "Freescout-help-desk" for product "Freescout" and version " < 1.8.179"		en		Affected