// For flags

CVE-2025-48473

FreeScout Vulnerable to Insufficient Authorization

Severity Score

5.3
*CVSS v4

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

Track*
*SSVC
Descriptions

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
Low
User Interaction
None
System
Vulnerable | Subsequent
Confidentiality
Low
None
Integrity
Low
None
Availability
None
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
None
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:Track*
Exploitation
Poc
Automatable
No
Tech. Impact
Partial
* Organization's Worst-case Scenario
Timeline
  • 2025-05-22 CVE Reserved
  • 2025-05-29 CVE Published
  • 2025-05-29 CVE Updated
  • 2025-06-04 EPSS Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-863: Incorrect Authorization
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Freescout-help-desk
Search vendor "Freescout-help-desk"
 Freescout
Search vendor "Freescout-help-desk" for product "Freescout"
 < 1.8.179
Search vendor "Freescout-help-desk" for product "Freescout" and version " < 1.8.179"
en
Affected