// For flags

CVE-2025-48480

FreeScout Has Business Logic Errors

Severity Score

7.0
*CVSS v4

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

Track
*SSVC
Descriptions

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
High
User Interaction
None
System
Vulnerable | Subsequent
Confidentiality
High
None
Integrity
Low
None
Availability
None
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None
Attack Vector
Network
Attack Complexity
Low
Authentication
Single
Confidentiality
None
Integrity
Partial
Availability
Partial
* Common Vulnerability Scoring System
SSVC
  • Decision:Track
Exploitation
None
Automatable
No
Tech. Impact
Partial
* Organization's Worst-case Scenario
Timeline
  • 2025-05-22 CVE Reserved
  • 2025-05-30 CVE Published
  • 2025-05-30 CVE Updated
  • 2025-06-05 EPSS Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-841: Improper Enforcement of Behavioral Workflow
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Freescout-help-desk
Search vendor "Freescout-help-desk"
 Freescout
Search vendor "Freescout-help-desk" for product "Freescout"
 < 1.8.180
Search vendor "Freescout-help-desk" for product "Freescout" and version " < 1.8.180"
en
Affected