// For flags

CVE-2025-48485

FreeScout Vulnerable to Stored XSS

Severity Score

6.1
*CVSS v4

Exploit Likelihood

*EPSS

Affected Versions

*CPE

Public Exploits

0
*Multiple Sources

Exploited in Wild

-
*KEV

Decision

Track
*SSVC
Descriptions

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

*Credits: N/A
CVSS Scores
Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
Low
User Interaction
Passive
System
Vulnerable | Subsequent
Confidentiality
None
High
Integrity
None
None
Availability
None
None
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None
Attack Vector
Network
Attack Complexity
Medium
Authentication
Single
Confidentiality
None
Integrity
Partial
Availability
None
* Common Vulnerability Scoring System
SSVC
  • Decision:Track
Exploitation
None
Automatable
No
Tech. Impact
Partial
* Organization's Worst-case Scenario
Timeline
  • 2025-05-22 CVE Reserved
  • 2025-05-30 CVE Published
  • 2025-05-30 CVE Updated
  • 2025-05-30 EPSS Updated
  • ---------- Exploited in Wild
  • ---------- KEV Due Date
  • ---------- First Exploit
CWE
  • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CAPEC
Affected Vendors, Products, and Versions
Vendor Product Version Other Status
Vendor Product Version Other Status <-- --> Vendor Product Version Other Status
Freescout-help-desk
Search vendor "Freescout-help-desk"
 Freescout
Search vendor "Freescout-help-desk" for product "Freescout"
 < 1.8.180
Search vendor "Freescout-help-desk" for product "Freescout" and version " < 1.8.180"
en
Affected