CVE-2017-16921
OTRS 5.0.x/6.0.x - Remote Command Execution
Severity Score
8.8
*CVSS v3
Exploit Likelihood
*EPSS
Affected Versions
*CPE
Public Exploits
1
*Multiple Sources
Exploited in Wild
-
*KEV
Decision
-
*SSVC
Descriptions
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
En OTRS en versiones 6.0.x hasta e incluyendo 6.0.1; OTRS 5.0.x hasta e incluyendo 5.0.24 y OTRS 4.0.x hasta e incluyendo 4.0.26, un atacante que haya iniciado sesión en OTRS como agente puede manipular los parámetros de formulario (relacionados con PGP) y ejecutar comandos shell arbitrarios con los permisos del usuario OTRS o del servidor web.
OTRS versions 5.0.x and 6.0.x suffer from a remote command execution vulnerability.
*Credits:
N/A
CVSS Scores
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
Attack Vector
Attack Complexity
Authentication
Confidentiality
Integrity
Availability
* Common Vulnerability Scoring System
SSVC
- Decision:-
Exploitation
Automatable
Tech. Impact
* Organization's Worst-case Scenario
Timeline
- 2017-11-21 CVE Reserved
- 2017-12-08 CVE Published
- 2023-06-10 EPSS Updated
- 2024-08-05 CVE Updated
- 2024-08-05 First Exploit
- ---------- Exploited in Wild
- ---------- KEV Due Date
CWE
- CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
CAPEC
References (5)
| URL | Tag | Source |
|---|---|---|
| http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html | X_refsource_misc |
|
| https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html | Mailing List |
|
| URL | Date | SRC |
|---|---|---|
| https://www.exploit-db.com/exploits/43853 | 2024-08-05 |
| URL | Date | SRC |
|---|---|---|
| https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework | 2021-04-22 |
| URL | Date | SRC |
|---|---|---|
| https://www.debian.org/security/2017/dsa-4066 | 2021-04-22 |
Affected Vendors, Products, and Versions
| Vendor | Product | Version | Other | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Vendor | Product | Version | Other | Status | <-- --> | Vendor | Product | Version | Other | Status |
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.1 Search vendor "Otrs" for product "Otrs" and version "4.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.2 Search vendor "Otrs" for product "Otrs" and version "4.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.3 Search vendor "Otrs" for product "Otrs" and version "4.0.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.4 Search vendor "Otrs" for product "Otrs" and version "4.0.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.5 Search vendor "Otrs" for product "Otrs" and version "4.0.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.6 Search vendor "Otrs" for product "Otrs" and version "4.0.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.7 Search vendor "Otrs" for product "Otrs" and version "4.0.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.8 Search vendor "Otrs" for product "Otrs" and version "4.0.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.9 Search vendor "Otrs" for product "Otrs" and version "4.0.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.10 Search vendor "Otrs" for product "Otrs" and version "4.0.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.11 Search vendor "Otrs" for product "Otrs" and version "4.0.11" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.12 Search vendor "Otrs" for product "Otrs" and version "4.0.12" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.13 Search vendor "Otrs" for product "Otrs" and version "4.0.13" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.14 Search vendor "Otrs" for product "Otrs" and version "4.0.14" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.15 Search vendor "Otrs" for product "Otrs" and version "4.0.15" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.16 Search vendor "Otrs" for product "Otrs" and version "4.0.16" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.17 Search vendor "Otrs" for product "Otrs" and version "4.0.17" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.18 Search vendor "Otrs" for product "Otrs" and version "4.0.18" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.19 Search vendor "Otrs" for product "Otrs" and version "4.0.19" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.20 Search vendor "Otrs" for product "Otrs" and version "4.0.20" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.21 Search vendor "Otrs" for product "Otrs" and version "4.0.21" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.22 Search vendor "Otrs" for product "Otrs" and version "4.0.22" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.23 Search vendor "Otrs" for product "Otrs" and version "4.0.23" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.24 Search vendor "Otrs" for product "Otrs" and version "4.0.24" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.25 Search vendor "Otrs" for product "Otrs" and version "4.0.25" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 4.0.26 Search vendor "Otrs" for product "Otrs" and version "4.0.26" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | alpha1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.0 Search vendor "Otrs" for product "Otrs" and version "5.0.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.1 Search vendor "Otrs" for product "Otrs" and version "5.0.1" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.2 Search vendor "Otrs" for product "Otrs" and version "5.0.2" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.3 Search vendor "Otrs" for product "Otrs" and version "5.0.3" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.4 Search vendor "Otrs" for product "Otrs" and version "5.0.4" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.5 Search vendor "Otrs" for product "Otrs" and version "5.0.5" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.6 Search vendor "Otrs" for product "Otrs" and version "5.0.6" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.7 Search vendor "Otrs" for product "Otrs" and version "5.0.7" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.8 Search vendor "Otrs" for product "Otrs" and version "5.0.8" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.9 Search vendor "Otrs" for product "Otrs" and version "5.0.9" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.10 Search vendor "Otrs" for product "Otrs" and version "5.0.10" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.11 Search vendor "Otrs" for product "Otrs" and version "5.0.11" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.12 Search vendor "Otrs" for product "Otrs" and version "5.0.12" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.13 Search vendor "Otrs" for product "Otrs" and version "5.0.13" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.14 Search vendor "Otrs" for product "Otrs" and version "5.0.14" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.15 Search vendor "Otrs" for product "Otrs" and version "5.0.15" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.16 Search vendor "Otrs" for product "Otrs" and version "5.0.16" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.17 Search vendor "Otrs" for product "Otrs" and version "5.0.17" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.18 Search vendor "Otrs" for product "Otrs" and version "5.0.18" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.19 Search vendor "Otrs" for product "Otrs" and version "5.0.19" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.20 Search vendor "Otrs" for product "Otrs" and version "5.0.20" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.21 Search vendor "Otrs" for product "Otrs" and version "5.0.21" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.22 Search vendor "Otrs" for product "Otrs" and version "5.0.22" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.23 Search vendor "Otrs" for product "Otrs" and version "5.0.23" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 5.0.24 Search vendor "Otrs" for product "Otrs" and version "5.0.24" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | - |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | alpha1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | beta1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | beta2 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | beta3 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | beta4 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | beta5 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.0 Search vendor "Otrs" for product "Otrs" and version "6.0.0" | rc1 |
Affected
| ||||||
| Otrs Search vendor "Otrs" | Otrs Search vendor "Otrs" for product "Otrs" | 6.0.1 Search vendor "Otrs" for product "Otrs" and version "6.0.1" | - |
Affected
| ||||||
| Debian Search vendor "Debian" | Debian Linux Search vendor "Debian" for product "Debian Linux" | 7.0 Search vendor "Debian" for product "Debian Linux" and version "7.0" | - |
Affected
| ||||||
| Debian Search vendor "Debian" | Debian Linux Search vendor "Debian" for product "Debian Linux" | 8.0 Search vendor "Debian" for product "Debian Linux" and version "8.0" | - |
Affected
| ||||||
| Debian Search vendor "Debian" | Debian Linux Search vendor "Debian" for product "Debian Linux" | 9.0 Search vendor "Debian" for product "Debian Linux" and version "9.0" | - |
Affected
| ||||||