
CVE-2023-5421 – Possible XSS execution in customer information
https://notcve.org/view.php?id=CVE-2023-5421
16 Oct 2023 — An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. Un atacante que haya iniciado sesión en OTRS como usuario con privil... • https://otrs.com/release-notes/otrs-security-advisory-2023-09 • CWE-20: Improper Input Validation CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVE-2023-38059 – External pictures can be loaded even if not allowed by configuration
https://notcve.org/view.php?id=CVE-2023-38059
16 Oct 2023 — The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. La carga de imágenes externas no se bloquea, incluso si está configurada, si el atacante utiliza una URL relativa al protocolo en el payload. Esto se puede utilizar para recuperar la IP del usuario. Este pr... • https://otrs.com/release-notes/otrs-security-advisory-2023-08 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVE-2023-5422 – SSL Certificates are not checked for E-Mail Handling
https://notcve.org/view.php?id=CVE-2023-5422
16 Oct 2023 — The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly... • https://otrs.com/release-notes/otrs-security-advisory-2023-10 • CWE-295: Improper Certificate Validation •

CVE-2018-17883
https://notcve.org/view.php?id=CVE-2018-17883
15 Apr 2023 — An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. • https://community.otrs.com/category/release-and-security-notes-en • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVE-2022-39052 – DoS attack using email
https://notcve.org/view.php?id=CVE-2022-39052
17 Oct 2022 — An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system Un atacante externo es capaz de enviar un correo electrónico especialmente diseñado (con muchos destinatarios) y desencadenar un potencial DoS del sistema • https://otrs.com/release-notes/otrs-security-advisory-2022-13 • CWE-835: Loop with Unreachable Exit Condition ('Infinite Loop') •

CVE-2022-39051 – Perl Code execution in Template Toolkit
https://notcve.org/view.php?id=CVE-2022-39051
05 Sep 2022 — Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package El atacante podría ser capaz de ejecutar código Perl malicioso en el kit de herramientas Template, haciendo que el administrador instale un paquete de 3ª parte no verificado • https://otrs.com/release-notes/otrs-security-advisory-2022-12 • CWE-913: Improper Control of Dynamically-Managed Code Resources •

CVE-2022-39050 – Possible XSS stored in customer information
https://notcve.org/view.php?id=CVE-2022-39050
05 Sep 2022 — An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap Un atacante que haya iniciado sesión en OTRS como usuario administrador puede manipular el campo de la URL del cliente para almacenar código JavaScript que será ejecutado posteriorm... • https://otrs.com/release-notes/otrs-security-advisory-2022-11 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVE-2022-39049 – Possible XSS in Admin Interface
https://notcve.org/view.php?id=CVE-2022-39049
05 Sep 2022 — An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. Un atacante que haya iniciado sesión en OTRS como usuario administrador puede manipular la URL para causar una ejecución de JavaScript en el contexto de OTRS • https://otrs.com/release-notes/otrs-security-advisory-2022-10 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVE-2021-36100 – Authenticated remote code execution
https://notcve.org/view.php?id=CVE-2021-36100
21 Mar 2022 — Specially crafted string in OTRS system configuration can allow the execution of any system command. Una cadena especialmente diseñada en la configuración del sistema OTRS puede permitir la ejecución de cualquier comando del sistema • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') •

CVE-2021-36092 – XSS attack using special link in email
https://notcve.org/view.php?id=CVE-2021-36092
26 Jul 2021 — It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Es posible crear un correo electrónico que contenga un enlace especialmente diseñado y que pueda ser usado para llevar a cabo un ataque de tipo XSS. Este problema afecta a: OTRS AG ((OTRS)) Community Edition:... • https://otrs.com/release-notes/otrs-security-advisory-2021-15 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •