CVSS: 5.5EPSS: 0%CPEs: 3EXPL: 0CVE-2023-5421 – Possible XSS execution in customer information
https://notcve.org/view.php?id=CVE-2023-5421
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. Un atacante que haya iniciado sesión en OTRS como usuario con privilegios para crear y cambiar datos de usuario del cliente puede manipular el campo CustomerID para ejecutar código JavaScript que se ejecuta inmediatamente después de guardar los datos. El problema solo ocurre si se cambió la configuración de AdminCustomerUser::UseAutoComplete antes. Este problema afecta a OTRS: desde 7.0.X anterior a 7.0.47, desde 8.0.X anterior a 8.0.37; ((OTRS)) Community Edition: desde 6.0.X hasta 6.0.34. • https://otrs.com/release-notes/otrs-security-advisory-2023-09 • CWE-20: Improper Input Validation CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •
CVSS: 5.3EPSS: 0%CPEs: 3EXPL: 0CVE-2023-38059 – External pictures can be loaded even if not allowed by configuration
https://notcve.org/view.php?id=CVE-2023-38059
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. La carga de imágenes externas no se bloquea, incluso si está configurada, si el atacante utiliza una URL relativa al protocolo en el payload. Esto se puede utilizar para recuperar la IP del usuario. Este problema afecta a OTRS: desde 7.0.X anterior a 7.0.47, desde 8.0.X anterior a 8.0.37; ((OTRS)) Community Edition: desde la versión 6.0.X hasta la 6.0.34. • https://otrs.com/release-notes/otrs-security-advisory-2023-08 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
CVSS: 9.1EPSS: 0%CPEs: 3EXPL: 0CVE-2023-5422 – SSL Certificates are not checked for E-Mail Handling
https://notcve.org/view.php?id=CVE-2023-5422
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. Las funciones para recuperar correos electrónicos a través de POP3 o IMAP, así como enviar correos electrónicos a través de SMTP, utilizan OpenSSL para comunicaciones basadas en SSL o TLS estáticas. Como no se utiliza la función SSL_get_verify_result(), el certificado siempre es confiable y no se puede garantizar que el certificado cumpla con todos los requisitos de seguridad necesarios. Esto podría permitir a un atacante utilizar un certificado no válido para afirmar que es un host confiable, utilizar certificados caducados o realizar otros ataques que podrían detectarse si el certificado se valida correctamente. • https://otrs.com/release-notes/otrs-security-advisory-2023-10 • CWE-295: Improper Certificate Validation •
CVSS: 6.1EPSS: 0%CPEs: 1EXPL: 0CVE-2018-17883
https://notcve.org/view.php?id=CVE-2018-17883
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. • https://community.otrs.com/category/release-and-security-notes-en https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •
CVSS: 7.5EPSS: 0%CPEs: 3EXPL: 0CVE-2022-39052 – DoS attack using email
https://notcve.org/view.php?id=CVE-2022-39052
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system Un atacante externo es capaz de enviar un correo electrónico especialmente diseñado (con muchos destinatarios) y desencadenar un potencial DoS del sistema • https://otrs.com/release-notes/otrs-security-advisory-2022-13 • CWE-835: Loop with Unreachable Exit Condition ('Infinite Loop') •