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CVSS: 8.8EPSS: 0%CPEs: 5EXPL: 0

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end. En Open Ticket Request System (OTRS) versión 3.3.x hasta la versión 3.3.16, versión 4.x hasta 4.0.23 y versión 5.x hasta la versión 5.0.19, un atacante con permiso de agente es capaz de abrir una URL específica en un navegador para alcanzar privilegios administrativos y acceso completo. • http://www.debian.org/security/2017/dsa-3876 https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions • CWE-269: Improper Privilege Management •

CVSS: 6.1EPSS: 0%CPEs: 1EXPL: 1

Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected. Open Ticket Request System (OTRS) 3.3.9 tiene XSS en las peticiones index.pl? • http://code610.blogspot.com/2017/05/turnkey-feat-otrs.html • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 6.1EPSS: 0%CPEs: 133EXPL: 0

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. Vulnerabilidad de XSS en Open Ticket Request System (OTRS) 3.3.x en versiones anteriores a 3.3.16, 4.0.x en versiones anteriores a 4.0.19 y 5.0.x en versiones anteriores a 5.0.14 permite a atacantes remotos inyectar secuencias de comandos web o HTML arbitrarios a través de un adjunto manipulado. • http://www.securityfocus.com/bid/94141 https://www.otrs.com/security-advisory-2016-02-security-update-otrs • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 4.3EPSS: 0%CPEs: 52EXPL: 0

OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element. OTRS 3.1.x anterior a 3.1.21, 3.2.x anterior a 3.2.16 y 3.3.x anterior a 3.3.6 permite a atacantes remotos realizar ataques de clickjacking a través de un elemento IFRAME. • http://lists.opensuse.org/opensuse-updates/2014-04/msg00062.html http://www.otrs.com/security-advisory-2014-05-clickjacking-issue • CWE-20: Improper Input Validation •

CVSS: 3.5EPSS: 0%CPEs: 54EXPL: 0

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields. Vulnerabilidad de XSS en Open Ticket Request System (OTRS) 3.1.x anterior a 3.1.21, 3.2.x anterior a 3.2.16 y 3.3.x anterior a 3.3.6 permite a usuarios remotos autenticados inyectar script Web o HTML arbitrarios a través de vectores relacionados con campos dinámicos. • http://lists.opensuse.org/opensuse-updates/2014-04/msg00062.html http://secunia.com/advisories/57616 https://www.otrs.com/security-advisory-2014-04-xss-issue • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •