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CVSS: 4.9EPSS: 0%CPEs: 95EXPL: 0

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets. Condición de carrera en el método Kernel::System::Main::FileWrite en Open Ticket Request System (OTRS) anterior a v2.4.8 permite a usuarios remotos autenticados corromper los datos en TicketCounter.log en circunstancias oportunistas mediante la creación de tickets. • http://bugs.otrs.org/show_bug.cgi?id=4936 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-362: Concurrent Execution using Shared Resource with Improper Synchronization ('Race Condition') •

CVSS: 5.0EPSS: 0%CPEs: 68EXPL: 0

Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message. Kernel/System/EmailParser.pm en PostmasterPOP3.pl en Open Ticket Request System (OTRS) anterior a v2.2.7 no controla correctamente los mensajes de correo electrónico con caracteres UTF-8 incorrectos, lo que permite a atacantes remotos provocar una denegación de servicio (corte de recuperación de correo electrónico) a través de un mensaje manipulado. • http://bugs.otrs.org/show_bug.cgi?id=2934 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-20: Improper Input Validation •

CVSS: 6.0EPSS: 0%CPEs: 67EXPL: 0

Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions. Open Ticket Request System (OTRS) anteriores a v2.2.6, cuando el grupo de atención al cliente está habilitada, permite a usuarios remotos autenticados eludir restricciones de acceso y realizar actualizaciones de la interfaz web a los tickets mediante el aprovechamiento de la cola de los permisos de lectura. • http://bugs.otrs.org/show_bug.cgi?id=2544 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-264: Permissions, Privileges, and Access Controls •

CVSS: 3.5EPSS: 0%CPEs: 91EXPL: 1

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2. Open Ticket Request System (OTRS) anteriores a v2.4.4 permite el acceso a las subcadenas básicas de un dígito simple del valor CustomerID, que permite a usuarios remotos autenticados eludir las restricciones de acceso previsto en circunstancias oportunistas visualizando un ticket, como se demuestra mediante el aprovechamiento de la cuenta CustomerID 12 para leer tickets que deben estar disponibles sólo para los CustomerID 1 o 2. • http://bugs.otrs.org/show_bug.cgi?id=4105 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-264: Permissions, Privileges, and Access Controls •

CVSS: 3.5EPSS: 0%CPEs: 103EXPL: 0

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket. Open Ticket Request System (OTRS) anteriores a v3.0.0-beta6 adiciona los email-notification-ext a los tickets durante el procesamiento de las notificaciones basadas en eventos, que permite a usuarios remotos autenticados para obtener información sensible mediante la lectura de un ticket. • http://bugs.otrs.org/show_bug.cgi?id=5975 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •