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CVSS: 6.5EPSS: 0%CPEs: 4EXPL: 0

An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem. Se encontró un problema en Open Ticket Request System (OTRS) en las versiones 5.x hasta 5.0.34, 6.x hasta 6.0.17, y 7.x hasta 7.0.6. Un atacante logeado en OTRS como un agente de usuario con los permisos apropiados puede intentar importar un Report Statistics XML creado minuciosamente que le dará como resultado la lectura de archivos arbitrarios en OTRS filesystem. • http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework https://lists.debian.org/debian-lts-announce/2019/05/msg00003.html • CWE-91: XML Injection (aka Blind XPath Injection) •

CVSS: 5.4EPSS: 0%CPEs: 3EXPL: 0

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS. Se encontró un problema en Open Ticket Request System (OTRS) versión 7.x hasta 7.0.6 y en Community Edition versión versión 5.0.x hasta 5.0.35 y versión 6.0.x hasta 6.0.17. Un atacante logeado en OTRS como un agente de usuario con los permisos apropiados puede manipular la URL para provocar la ejecución de JavaScript en el contexto de OTRS. • http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 5.4EPSS: 0%CPEs: 7EXPL: 0

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm. Se ha descubierto un problema en Open Ticket Request System (OTRS), en CVErsiones 5.x anteriores a la 5.0.34, CVErsiones 6.x anteriores a la 6.0.16 y CVErsiones 7.x anteriores a la 7.0.4. Un atacante que haya iniciado sesión en OTRS como usuario agente o cliente podría subir un recurso manipulado para provocar la ejecución de JavaScript en el contexto de OTRS. • http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 6.5EPSS: 0%CPEs: 2EXPL: 0

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table. Se ha descubierto un problema en Open Ticket Request System (OTRS), en sus CVErsiones 5.0.31 y 6.0.13. Los usuarios que actualicen a la CVErsión 6.0.13 (también actualizaciones a niCVEl de parche) o 5.0.31 (solo actualizaciones principales) experimentarán una pérdida de datos en su tabla de preferencias de agente. • https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework • CWE-20: Improper Input Validation •

CVSS: 4.8EPSS: 0%CPEs: 2EXPL: 0

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm. Se ha descubierto un problema en Open Ticket Request System (OTRS), en CVErsiones 6.x, anteriores a la 6.0.17 y CVErsiones 7.x anteriores a la 7.0.5. Un atacante que haya iniciado sesión en OTRS como usuario administrador podría manipular la URL para provocar la ejecución de JavaScript en el contexto de OTRS. • https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •