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CVSS: 5.4EPSS: 0%CPEs: 3EXPL: 0

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22. • https://otrs.com/release-notes/otrs-security-advisory-2023-06 • CWE-20: Improper Input Validation CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 7.2EPSS: 0%CPEs: 3EXPL: 0

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. • https://otrs.com/release-notes/otrs-security-advisory-2023-05 • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') •

CVSS: 8.1EPSS: 0%CPEs: 1EXPL: 0

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32. • https://otrs.com/release-notes/otrs-security-advisory-2023-03 • CWE-285: Improper Authorization CWE-863: Incorrect Authorization •

CVSS: 6.1EPSS: 0%CPEs: 1EXPL: 0

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. • https://community.otrs.com/category/release-and-security-notes-en https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 7.8EPSS: 0%CPEs: 3EXPL: 0

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. • https://otrs.com/release-notes/otrs-security-advisory-2023-02 • CWE-20: Improper Input Validation CWE-94: Improper Control of Generation of Code ('Code Injection') •