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CVSS: 8.8EPSS: 0%CPEs: 6EXPL: 0

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm. Múltiples vulnerabilidades de inyección SQL en Open Ticket Request System (OTRS) Help Desk versiones 3.0.x anteriores a 3.0.22, 3.1.x anteriores a 3.1.18, y 3.2.x anteriores a 3.2.9, permiten a usuarios remotos autenticados ejecutar comandos SQL arbitrarios por medio de vectores no especificados relacionados con los archivos Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm y Kernel/System/TicketSearch.pm • https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05 • CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') •

CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. El archivo Kernel/Modules/AgentTicketWatcher.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.21, versiones 3.1.x anteriores a 3.1.17, y versiones 3.2.x anteriores a 3.2.8, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesión de agente válido, leer tickets restringidos por medio de una URL diseñada que implica el mecanismo de división de tickets. • http://advisories.mageia.org/MGASA-2013-0196.html http://archives.neohapsis.com/archives/bugtraq/2013-07/0015.html https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088 https://www.securityfocus.com/bid/60688/discuss • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 6.5EPSS: 0%CPEs: 6EXPL: 0

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. El archivo Kernel/Modules/AgentTicketPhone.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.20, versiones 3.1.x anteriores a 3.1.16, y versiones 3.2.x anteriores a 3.2.7, y OTRS ITSM versiones 3.0.x anteriores a 3.0.8, versiones 3.1.x anteriores a 3.1.9, y versiones 3.2.x anteriores a 3.2.5, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesión de agente válido, leer tickets restringidos por medio de una URL diseñada que implica el mecanismo de división de tickets. • http://advisories.mageia.org/MGASA-2013-0196.html https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 4.3EPSS: 0%CPEs: 54EXPL: 3

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element. Vulnerabilidad de ejecución de secuencias de comandos en sitios cruzados (XSS) en Open Ticket Request System (OTRS) Help Desk v2.4.x antes de v2.4.15, v3.0.x antes v3.0.17, y v3.1.x antes de v3.1.11 permite a atacantes remotos inyectar secuencias de comandos web o HTML a través de un cuerpo de mensaje de correo electrónico con un espacio en blanco antes de un javascript: URL en el atributo SRC de un elemento, como lo demuestra un elemento IFRAME. OTRS version 3.1 suffers from a stored cross site scripting vulnerability. • https://www.exploit-db.com/exploits/22070 https://www.exploit-db.com/exploits/20959 http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html http://www.kb.cert.org/vuls/id/603276 http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03 http://www.securityfocus.com/bid/56093 http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py http://znun • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 2.6EPSS: 0%CPEs: 58EXPL: 3

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags. Una vulnerabilidad de ejecución de comandos en sitios cruzados (XSS) en Open System Request Ticket (OTRS) Help Desk v2.4.x antes de v2.4.14, v3.0.x antes de v3.0.16, y v3.1.x antes de v3.1.10, cuando se usa Firefox u Opera, permite a atacantes remotos inyectar secuencias de comandos web o HTML a través de un cuerpo de mensaje de correo electrónico con etiquetas HTML anidadas. OTRS Open Technology Real Services versions 3.1.8 and 3.1.9 suffer from a cross site scripting vulnerability. • https://www.exploit-db.com/exploits/22070 https://www.exploit-db.com/exploits/20959 http://secunia.com/advisories/50615 http://www.kb.cert.org/vuls/id/511404 http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02 http://znuny.com/en/#%21/advisory/ZSA-2012-02 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •