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CVSS: 8.8EPSS: 0%CPEs: 6EXPL: 0

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm. Múltiples vulnerabilidades de inyección SQL en Open Ticket Request System (OTRS) Help Desk versiones 3.0.x anteriores a 3.0.22, 3.1.x anteriores a 3.1.18, y 3.2.x anteriores a 3.2.9, permiten a usuarios remotos autenticados ejecutar comandos SQL arbitrarios por medio de vectores no especificados relacionados con los archivos Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm y Kernel/System/TicketSearch.pm • https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05 • CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') •

CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. El archivo Kernel/Modules/AgentTicketWatcher.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.21, versiones 3.1.x anteriores a 3.1.17, y versiones 3.2.x anteriores a 3.2.8, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesión de agente válido, leer tickets restringidos por medio de una URL diseñada que implica el mecanismo de división de tickets. • http://advisories.mageia.org/MGASA-2013-0196.html http://archives.neohapsis.com/archives/bugtraq/2013-07/0015.html https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088 https://www.securityfocus.com/bid/60688/discuss • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 6.5EPSS: 0%CPEs: 6EXPL: 0

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. El archivo Kernel/Modules/AgentTicketPhone.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.20, versiones 3.1.x anteriores a 3.1.16, y versiones 3.2.x anteriores a 3.2.7, y OTRS ITSM versiones 3.0.x anteriores a 3.0.8, versiones 3.1.x anteriores a 3.1.9, y versiones 3.2.x anteriores a 3.2.5, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesión de agente válido, leer tickets restringidos por medio de una URL diseñada que implica el mecanismo de división de tickets. • http://advisories.mageia.org/MGASA-2013-0196.html https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •