CVSS: 4.3EPSS: 0%CPEs: 2EXPL: 0CVE-2021-21443 – Unautorized listing of the customer user emails
https://notcve.org/view.php?id=CVE-2021-21443
26 Jul 2021 — Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. Unos agentes pueden enumerar los correos electrónicos de los usuarios de los clientes sin los permisos requeridos en la pantalla de acciones masivas. Este problema afecta a: OTRS AG ((OTRS)) Community Edition: versión 6.0.x versión 6.0.1 y versiones posteriores. • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0CVE-2021-21440 – Support Bundle includes S/Mime and PGP keys
https://notcve.org/view.php?id=CVE-2021-21440
26 Jul 2021 — Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Unos Paquetes de Soporte Generados contienen claves privadas S/MIME y PGP si la carpeta que los contiene no está oculta. Este problema afecta a: OTRS AG ((OTRS)) Community Edition versión 6.0.x versión 6.0.1 y versiones pos... • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0CVE-2021-21439 – Possible DoS attack using a special crafted URL in email body
https://notcve.org/view.php?id=CVE-2021-21439
14 Jun 2021 — DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. El ataque de DoS puede ser llevado a cabo cuando un correo electrónico contiene una URL especialmente diseñada en el cue... • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-754: Improper Check for Unusual or Exceptional Conditions CWE-755: Improper Handling of Exceptional Conditions •
CVSS: 4.3EPSS: 0%CPEs: 2EXPL: 0CVE-2021-21438 – FAQ articles are shown to users without permission
https://notcve.org/view.php?id=CVE-2021-21438
22 Mar 2021 — Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions. Los agentes pueden ser capaces de visualizar artículos de FAQ vinculados sin permisos (definidos en la categoría FAQ). Este problema afecta a: FAQ versión 6.0.29 y anteriores, OTRS versión 7.0.24 y anteriores • https://otrs.com/release-notes/otrs-security-advisory-2021-08 • CWE-264: Permissions, Privileges, and Access Controls CWE-276: Incorrect Default Permissions •
CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0CVE-2021-21435 – Information exposure in PDF export
https://notcve.org/view.php?id=CVE-2021-21435
08 Feb 2021 — Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. Los campos del Article Bcc y la información personal del agente son mostradas cuando el cliente imprime el ticket (PDF) por medio de una interfaz externa. Este problema afecta a: OTRS AG OTRS versiones 7.0.x versión 7.0.23 y versiones anteriores; versiones 8.0.x ve... • https://otrs.com/release-notes/otrs-security-advisory-2021-02 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
CVSS: 4.3EPSS: 0%CPEs: 1EXPL: 0CVE-2020-1778 – Bypassing user account validation
https://notcve.org/view.php?id=CVE-2020-1778
23 Nov 2020 — When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. Cuando OTRS usa múltiples backends para la autenticación de usuarios (con LDAP), unos agentes pueden iniciar sesión incluso si la cuenta está ajustada como no válida. Este problema afecta a OTRS; versiones 8.0.9 y anteriores • https://otrs.com/release-notes/otrs-security-advisory-2020-16 • CWE-287: Improper Authentication •
CVSS: 5.3EPSS: 0%CPEs: 2EXPL: 0CVE-2020-1777 – Agent names disclosed in chat feature
https://notcve.org/view.php?id=CVE-2020-1777
15 Oct 2020 — Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. Los nombres de los agentes que participan en una conversación de chat se revelan en determinadas partes de la interfaz externa, así como en las transcripciones de chat dentro de los tickets, cuando el sistema está confi... • https://otrs.com/release-notes/otrs-security-advisory-2020-15 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
CVSS: 4.3EPSS: 0%CPEs: 3EXPL: 0CVE-2020-1776 – Invalidating or changing user does not invalidate session
https://notcve.org/view.php?id=CVE-2020-1776
20 Jul 2020 — When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions. Cuando un usuario de agente es renombrado o se establece como no válido, la sesión que pertenece al usuario se mantiene activa. • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-613: Insufficient Session Expiration •
CVSS: 4.3EPSS: 0%CPEs: 2EXPL: 0CVE-2020-1775 – Information disclosure in external interface
https://notcve.org/view.php?id=CVE-2020-1775
08 Jun 2020 — BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions. Los destinatarios de BCC en los correos enviados desde OTRS son visibles en los detalles del artículo en la interfaz externa. Este problema afecta a OTRS: versiones 8.0.3 y anteriores, versiones 7.0.17 y anteriores • https://otrs.com/release-notes/otrs-security-advisory-2020-12 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
CVSS: 4.9EPSS: 0%CPEs: 4EXPL: 0CVE-2020-1774 – Information disclosure
https://notcve.org/view.php?id=CVE-2020-1774
28 Apr 2020 — When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions. Cuando el usuario descarga claves y certificados de PGP o S/MIME, el archivo exportado presenta el mismo nombre para las claves privadas y públicas. • https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html • CWE-201: Insertion of Sensitive Information Into Sent Data •