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CVSS: 4.3EPSS: 0%CPEs: 68EXPL: 0

Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field. Open Ticket Request System (OTRS) anteriores a v2.2.7 envía correos electrónicos que contienen un campo cabecera Bcc que lista los destinatarios de la BCC (copia carbón blindada) lo que permite a atacantes remotos obtener direcciones de correo sensibles leyendo este campo. • http://bugs.otrs.org/show_bug.cgi?id=1882 http://bugs.otrs.org/show_bug.cgi?id=2814 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 6.5EPSS: 0%CPEs: 98EXPL: 1

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections. La configuración ACL-customer-status Ticket Type en Open Ticket Request System (OTRS) anteriores a v3.0.0-beta1 no restringe las opciones del ticket después de una recarga de AJAX, lo que permite a usuarios remotos autenticados eludir las restricciones destinadas ACL en las selecciones (1) Status, (2) Service, y (3) Qeue. • http://bugs.otrs.org/show_bug.cgi?id=4399 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-264: Permissions, Privileges, and Access Controls •

CVSS: 4.0EPSS: 0%CPEs: 100EXPL: 0

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog. El cuadro de diálogo de interfaz de cliente de impresión de tickets en Open Ticket Request System (OTRS) anterior a v3.0.0-beta3 no restringe de forma correcta los datos visibles del cliente, lo que permite a usuarios remotos autenticados obtener información sensible de los campos (1) responsible, (2) owner, (3) accounted time, (4) pending until, y (5) lock mediante la lectura de este cuadro de diálogo. • http://bugs.otrs.org/show_bug.cgi?id=5875 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-264: Permissions, Privileges, and Access Controls •

CVSS: 5.0EPSS: 0%CPEs: 79EXPL: 0

The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file. La función S/MIME en Open Ticket Request System (OTRS) anterior a v2.3.4 no configura el RANDFILE y las variables de entorno HOME para OpenSSL, lo que podría facilitar a los atacantes remotos descifrar los mensajes de correo electrónico que tenían menos entropía de la prevista para las operaciones de cifrado, relacionado con la imposibilidad de escribir en el fichero de la generación de semillas para la clave. • http://bugs.otrs.org/show_bug.cgi?id=3462 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-310: Cryptographic Issues •

CVSS: 4.9EPSS: 0%CPEs: 95EXPL: 0

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets. Condición de carrera en el método Kernel::System::Main::FileWrite en Open Ticket Request System (OTRS) anterior a v2.4.8 permite a usuarios remotos autenticados corromper los datos en TicketCounter.log en circunstancias oportunistas mediante la creación de tickets. • http://bugs.otrs.org/show_bug.cgi?id=4936 http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 • CWE-362: Concurrent Execution using Shared Resource with Improper Synchronization ('Race Condition') •