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CVSS: 9.0EPSS: 0%CPEs: 6EXPL: 0

Specially crafted string in OTRS system configuration can allow the execution of any system command. Una cadena especialmente diseñada en la configuración del sistema OTRS puede permitir la ejecución de cualquier comando del sistema • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2022-03 • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') •

CVSS: 5.4EPSS: 0%CPEs: 6EXPL: 0

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search. Una vulnerabilidad de tipo Cross-site scripting (XSS) en Open Ticket Request System (OTRS) ITSM versiones 3.0.x anteriores a 3.0.9, versiones 3.1.x anteriores a 3.1.10 y versiones 3.2.x anteriores a 3.2.7, permite a usuarios autenticados remotos inyectar script web o HTML arbitrario por medio de una búsqueda de ITSM ConfigItem • https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 6.5EPSS: 0%CPEs: 14EXPL: 0

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified Existe un problema de Omisión de Acceso en OTRS Help Desk versiones anteriores a la versión 3.2.4, 3.1.14 y 3.0.19, OTRS ITSM versiones anteriores a la versión 3.2.3, 3.1.8 y 3.0.7, y FAQ versiones anteriores a la versión 2.2.3, 2.1.4, y 2.0.8. Los derechos de acceso por el mecanismo de enlace de objetos no son comprobados. • http://archives.neohapsis.com/archives/bugtraq/2013-08/0009.html http://lists.opensuse.org/opensuse-updates/2013-08/msg00027.html http://www.securityfocus.com/bid/58936 https://exchange.xforce.ibmcloud.com/vulnerabilities/83287 https://security-tracker.debian.org/tracker/CVE-2013-2625 • CWE-269: Improper Privilege Management •

CVSS: 8.8EPSS: 0%CPEs: 6EXPL: 0

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm. Múltiples vulnerabilidades de inyección SQL en Open Ticket Request System (OTRS) Help Desk versiones 3.0.x anteriores a 3.0.22, 3.1.x anteriores a 3.1.18, y 3.2.x anteriores a 3.2.9, permiten a usuarios remotos autenticados ejecutar comandos SQL arbitrarios por medio de vectores no especificados relacionados con los archivos Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm y Kernel/System/TicketSearch.pm • https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05 • CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') •

CVSS: 6.5EPSS: 0%CPEs: 6EXPL: 0

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. El archivo Kernel/Modules/AgentTicketPhone.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.20, versiones 3.1.x anteriores a 3.1.16, y versiones 3.2.x anteriores a 3.2.7, y OTRS ITSM versiones 3.0.x anteriores a 3.0.8, versiones 3.1.x anteriores a 3.1.9, y versiones 3.2.x anteriores a 3.2.5, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesión de agente válido, leer tickets restringidos por medio de una URL diseñada que implica el mecanismo de división de tickets. • http://advisories.mageia.org/MGASA-2013-0196.html https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •