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CVE-2021-36100 – Authenticated remote code execution
https://notcve.org/view.php?id=CVE-2021-36100
21 Mar 2022 — Specially crafted string in OTRS system configuration can allow the execution of any system command. Una cadena especialmente diseñada en la configuración del sistema OTRS puede permitir la ejecución de cualquier comando del sistema • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') •
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CVE-2022-0473 – Dynamic field error message is vulnerable to XSS
https://notcve.org/view.php?id=CVE-2022-0473
07 Feb 2022 — OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions. Los administradores de OTRS pueden configurar el campo dinámico e inyectar código JavaScript malicioso en el mensaje de error de la comprobación de la expresión regular. Cuando es usado en la interfaz del agente, el... • https://otrs.com/release-notes/otrs-security-advisory-2022-01 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •
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CVE-2021-36092 – XSS attack using special link in email
https://notcve.org/view.php?id=CVE-2021-36092
26 Jul 2021 — It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Es posible crear un correo electrónico que contenga un enlace especialmente diseñado y que pueda ser usado para llevar a cabo un ataque de tipo XSS. Este problema afecta a: OTRS AG ((OTRS)) Community Edition:... • https://otrs.com/release-notes/otrs-security-advisory-2021-15 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •
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CVE-2021-36091 – Unautorized access to the calendar appointments
https://notcve.org/view.php?id=CVE-2021-36091
26 Jul 2021 — Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. Unos agentes pueden listar citas en los calendarios sin los permisos necesarios. Este problema afecta a: OTRS AG ((OTRS)) Community Edition: versión 6.0.x versión 6.0.1 y versiones posteriores. • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor CWE-863: Incorrect Authorization •
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CVE-2021-21443 – Unautorized listing of the customer user emails
https://notcve.org/view.php?id=CVE-2021-21443
26 Jul 2021 — Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. Unos agentes pueden enumerar los correos electrónicos de los usuarios de los clientes sin los permisos requeridos en la pantalla de acciones masivas. Este problema afecta a: OTRS AG ((OTRS)) Community Edition: versión 6.0.x versión 6.0.1 y versiones posteriores. • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
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CVE-2021-21440 – Support Bundle includes S/Mime and PGP keys
https://notcve.org/view.php?id=CVE-2021-21440
26 Jul 2021 — Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Unos Paquetes de Soporte Generados contienen claves privadas S/MIME y PGP si la carpeta que los contiene no está oculta. Este problema afecta a: OTRS AG ((OTRS)) Community Edition versión 6.0.x versión 6.0.1 y versiones pos... • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
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CVE-2021-21439 – Possible DoS attack using a special crafted URL in email body
https://notcve.org/view.php?id=CVE-2021-21439
14 Jun 2021 — DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. El ataque de DoS puede ser llevado a cabo cuando un correo electrónico contiene una URL especialmente diseñada en el cue... • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-754: Improper Check for Unusual or Exceptional Conditions CWE-755: Improper Handling of Exceptional Conditions •
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CVE-2021-21438 – FAQ articles are shown to users without permission
https://notcve.org/view.php?id=CVE-2021-21438
22 Mar 2021 — Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions. Los agentes pueden ser capaces de visualizar artículos de FAQ vinculados sin permisos (definidos en la categoría FAQ). Este problema afecta a: FAQ versión 6.0.29 y anteriores, OTRS versión 7.0.24 y anteriores • https://otrs.com/release-notes/otrs-security-advisory-2021-08 • CWE-264: Permissions, Privileges, and Access Controls CWE-276: Incorrect Default Permissions •
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CVE-2021-21435 – Information exposure in PDF export
https://notcve.org/view.php?id=CVE-2021-21435
08 Feb 2021 — Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. Los campos del Article Bcc y la información personal del agente son mostradas cuando el cliente imprime el ticket (PDF) por medio de una interfaz externa. Este problema afecta a: OTRS AG OTRS versiones 7.0.x versión 7.0.23 y versiones anteriores; versiones 8.0.x ve... • https://otrs.com/release-notes/otrs-security-advisory-2021-02 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •
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CVE-2020-1778 – Bypassing user account validation
https://notcve.org/view.php?id=CVE-2020-1778
23 Nov 2020 — When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. Cuando OTRS usa múltiples backends para la autenticación de usuarios (con LDAP), unos agentes pueden iniciar sesión incluso si la cuenta está ajustada como no válida. Este problema afecta a OTRS; versiones 8.0.9 y anteriores • https://otrs.com/release-notes/otrs-security-advisory-2020-16 • CWE-287: Improper Authentication •