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CVSS: 5.3EPSS: 0%CPEs: 4EXPL: 0

When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number. Cuando ha sido deshabilitada la configuración del sistema Secure::DisableBanner y el agente comparte su calendario por medio de una URL pública, el archivo ICS recibido contiene el número de versión de OTRS • https://otrs.com/release-notes/otrs-security-advisory-2022-07 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 4.3EPSS: 0%CPEs: 2EXPL: 0

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled. La hora contabilizada es mostrada en la Visualización Detallada del Ticket (Interfaz Externa), incluso si ExternalFrontend::TicketDetailView###AccountedTimeDisplay está deshabilitado • https://otrs.com/release-notes/otrs-security-advisory-2022-06 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 5.4EPSS: 0%CPEs: 2EXPL: 0

Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions. Un traductor malicioso es capaz de inyectar código JavaScript en algunas cadenas traducibles (donde se permite el HTML). El código podría ejecutarse en el administrador de paquetes. • https://otrs.com/release-notes/otrs-security-advisory-2022-05 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 9.0EPSS: 0%CPEs: 6EXPL: 0

Specially crafted string in OTRS system configuration can allow the execution of any system command. Una cadena especialmente diseñada en la configuración del sistema OTRS puede permitir la ejecución de cualquier comando del sistema • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2022-03 • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') •

CVSS: 4.3EPSS: 0%CPEs: 1EXPL: 0

Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions. Unos agentes pueden bloquear el ticket sin el permiso de "Owner". Una vez bloqueado el ticket, puede ser movido a la cola donde el agente tiene permisos "rw" y conseguir un control total. • https://otrs.com/release-notes/otrs-security-advisory-2021-20 • CWE-266: Incorrect Privilege Assignment •